Dynamics CRM Lead Developer

About Exeevo:

Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact.

Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.

Position Overview:

We are seeking an experienced Dynamics CRM Lead Developer to join our team and drive the development, customization, and optimization of our Microsoft Dynamics 365 CRM solutions. This role requires a blend of technical expertise, design sensibility, and leadership capabilities to deliver high-quality CRM solutions that meet business requirements.

Key Responsibilities:

Development & Customization

· Develop custom solutions using .NET framework, C#, and related technologies

· Build workflows, business rules, and automated processes within Dynamics 365

· Integrate Dynamics CRM with external systems using Web APIs, REST services, and middleware

· Develop custom plugins, web resources, and JavaScript customizations

Technical Leadership & Documentation

· Lead the design, development, and implementation of Dynamics 365 CRM solutions

· Conduct code reviews and ensure adherence to best practices and coding standards

· Collaborate with stakeholders to translate business requirements into technical solutions

· Create technical documentation and solution blueprints

· Ensure responsive design principles and accessibility standards are met

Copilot Integration

· Implement and configure Microsoft Copilot features within Dynamics 365

· Develop AI-powered solutions and automation using Copilot capabilities

· Stay current with Copilot updates and emerging AI functionalities

· Train team members on Copilot best practices and implementation strategies

Experience

· 6-8 years of hands-on experience with Microsoft Dynamics 365 CRM/Power Platform

· Proven track record in leading CRM development projects from conception to delivery

· Experience in enterprise-level CRM implementations and customizations

Mandatory Technical Skills

· Strong .NET expertise: Proficiency in C#, ASP.NET, and .NET Framework/Core, Power Automate, and Power Apps

· Microsoft Copilot: Working knowledge and practical experience implementing Copilot solutions

· Dynamics 365 customization: Entities, fields, forms, views, dashboards, and security roles

· Web technologies: JavaScript, HTML5, CSS3, TypeScript

· Integration experience: REST APIs, SOAP, OData, Azure Service Bus

· Database knowledge: SQL Server, FetchXML, and data modeling

· Version control systems (Git, TFS/Azure DevOps)

· Background in CRM business processes (Sales, Marketing, Customer Service)

Design & Soft Skills

· Leadership abilities: Proven experience leading development teams

· Lead the design, development, and implementation of Dynamics 365 CRM solutions

· Conduct code reviews and ensure adherence to best practices and coding standards

· Communication: Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders

· Problem-solving: Strong analytical and troubleshooting skills

· Collaboration: Experience working in cross-functional teams with business analysts, project managers, and end-users

· Adaptability: Ability to work in fast-paced environments and adapt to changing requirements

Good to have:

· Experience with Power BI

· Create and maintain PowerApps Component Framework (PCF) controls for enhanced user experience

· Azure cloud platform knowledge

· Agile/Scrum methodology experience

· Experience with DevOps practices and CI/CD pipelines

· Design sensibility: Experience collaborating on UX/UI design decisions

· Understanding of Agentic AI frameworks and terminologies like RAG, VectorDB, Orchestration frameworks and agents.