Product Manager - VAS

The Company

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

When you join the Electrum team, you’ll get to:

• Be part of the entire journey — from the spark of an idea to the final product launch.
• Grow your skills through world-class training and hands-on learning every day.
• Receive mentorship and guidance from industry leaders who are invested in your success.
• Work in a dynamic, innovative workplace where collaboration and creativity thrive.
• Tackle real-world customer challenges and see the impact of your work firsthand.
• Explore plenty of opportunities to grow your career and expand your expertise.
• Gain valuable experience in a leading FinTech environment, contributing to meaningful, high-impact projects.

The Opportunity

As a Product Manager at Electrum, you will shape the future of high-impact financial transaction processing. You will own the definition, design, and delivery of our Value-Add Services (VAS) roadmap, working hands-on with innovative, cloud-native software.

Collaborating closely with expert engineering, sales, and client-facing teams, you will tackle complex technical challenges and see your solutions directly enable critical daily services for millions of South Africans.

The role

We are looking for an experienced, energetic, and technical software Product Manager with a strong focus on functional design. In this role, you will bridge the gap between deep technical execution and strategic business growth.

You will lead cross-functional alignment across two main fronts:

• Engineering Collaboration: Partner deeply with backend and frontend engineering teams to translate roadmap vision into execution-ready functional designs.
• Go-To-Market (GTM) Enablement: Act as the product champion for Sales, Marketing, and Solution Architecture. You will join client consultations to untangle complex business needs and demonstrate how Electrum’s products solve real-world problems.

Key Responsibilities

• Roadmap & Execution: Own and execute the product lifecycle for key services within the VAS portfolio.
• Functional Design: Translate business requirements into clear, actionable technical specifications for engineering teams.
• Commercial Enablement: Support the GTM team with strategic initiatives, product positioning, and high-touch client consultations.
• Cross-Functional Leadership: Serve as the connective tissue between Engineering, Sales, Client Service, Product Support, and Cloud Operations to ensure seamless product delivery and uptime.

• Bachelor's Degree in Science, Engineering, Commerce, or Finance, or the equivalent in working experience.
• Minimum 4 years experience in the field of B2B SaaS services, ideally, with VAS or payments industry experience 
• Excellent verbal and written communication skills, with ability to confidently present to clients and convey complex technical concepts into business value.
• Curious about technology and its application to payments and transaction processing.

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference
  

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career.
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact.
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

1. Here's how we support our culture:
• Flexible Work: Office-first environment with flexible hours.
• Generous Leave: Starting at 20 days per year.
• Office Perks (Cape Town): Fully-stocked kitchen and daily catered lunch.
2. Social Life: Regular team activities like hikes, getaways, and dinners