Project Administrator - Fixed Term Contract

About Electrum:

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

The Role:

We are looking for someone to join us on a Contract until the end of January 2027, based onsite at our Office in Cape Town. If you are organised, detail-oriented, and looking for an opportunity to work with experienced project managers on customer facing projects at large banks and retailers, then Electrum’s project administrator role will be perfect for you. Building long term relationships with internal teams and customers will be essential for the success of this role.

The project administrator will support project management activities helping to ensure that the delivery process runs efficiently.

As a Project Administrator you will be responsible for the following:

• Project Support: Assisting in the planning, execution, and monitoring of various projects.

• Coordination: Collaborating with Project Managers to ensure project timelines and milestones are consistently met.
• Reporting: Tracking project progress, reporting on key metrics to relevant stakeholders, and generating regular performance reports for the project team and leadership.
• Documentation: Creating and maintaining project documentation, including project plans, status reports, and meeting minutes.
• Communication: Facilitating clear communication within the project team, ensuring all stakeholders are informed of project updates and changes.
• Stakeholder Management: Acting as a primary point of contact for project-related queries, both internally and externally.
• Relationship Building: Coordinating between multiple parties and building strong relationships with customers, third-party providers, and internal teams (Sales, Engineering, Product, and Tech Ops).
• Growth: Actively growing your industry knowledge and contributing to the ongoing success of Electrum.

What You Can Bring to Electrum (non-negotiables):

Candidates must meet at least one of the following criteria:

• A relevant degree OR
• Demonstrated experience in a Project Administration or Coordination role.
• 1 to 3 years experience
• Experience in google office or MS Office, including Excel reporting

In addition, you must possess:

• Excellent attention to detail.
• Problem solving
• Effective communication and interpersonal skills.
• The ability to multitask and prioritize tasks in a fast-paced environment.
• A background in the tech/information technology industry.
• Experience coordinating with third party providers, and building strong relationships across internal teams, including Engineering and Service delivery

Skills That Will Increase Your Odds

Having the following will be a strong advantage:

• Direct experience in the Financial Services, Payments, or FinTech industry.

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career.
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact.
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

1. Here's how we support our culture:
• Office Perk (Cape Town): Fully-stocked kitchen and daily catered lunch.
2. Social Life: Regular team activities like hikes, getaways, and dinners