Tier 2 Support Specialist
Astor & Sanders· Astor & Sanders Corp
About this role
Tier 2 Support Specialist
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Support Specialist candidate. This is a full-time onsite position based in the Reston, VA area.
Roles and Responsibilities
- Provide hardware and software support for Windows desktops and laptops
- Configure, test and install printers, scanners, network copier/printers
- Use computer images to install and configure laptops and PCs
- Ensure latest approved BIOS and patches are applied to PCs and laptops
- Support users with file shares and permissions issues
- Track, log and report each service request
- Additional duties as assigned
Skills & Experience
- 2+ years of Windows Support experience
- 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
- Excellent problem-solving skills
- Strong knowledge of Windows operating systems
- Working knowledge of Microsoft Office Suite
- Excellent documentation, collaborative and communication skills, both written and verbal
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
- Generous Paid Time Off (PTO) and all Federal Holidays off
- Comprehensive Health Coverage
- Retirement Savings Plan
- Pre-Tax Benefit Programs
- Wellness and Work-Life Support
- Professional Development
- Performance and Referral Bonuses
- Life and Disability Insurance
Frequently Asked Questions
Is the salary disclosed for the Tier 2 Support Specialist position at Astor & Sanders?
The salary for this Tier 2 Support Specialist role at Astor & Sanders is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Tier 2 Support Specialist position at Astor & Sanders located?
This Tier 2 Support Specialist role at Astor & Sanders is based in Reston, Virginia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Tier 2 Support Specialist role at Astor & Sanders full-time or part-time?
This is listed as a Full time position. It is posted as a Tier 2 Support Specialist role in the Astor & Sanders Corp department at Astor & Sanders.
Which team or department does the Tier 2 Support Specialist at Astor & Sanders belong to?
This Tier 2 Support Specialist position is part of the Astor & Sanders Corp department at Astor & Sanders. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Tier 2 Support Specialist position at Astor & Sanders?
Click the "Apply Now" button on this page. You will be redirected to Astor & Sanders's official application portal hosted on workable where you can submit your application directly.
When was the Tier 2 Support Specialist job at Astor & Sanders posted?
This Tier 2 Support Specialist position at Astor & Sanders was posted on Dec 19, 2025. Apply as soon as possible — early applications are often reviewed first.
Tier 2 Support Specialist
Astor & Sanders
You'll be redirected to Astor & Sanders's official application page on workable.