Customer Support Representative
Astor & Sanders· Astor & Sanders Corp
About this role
Customer Support Representative
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.
Roles and Responsibilities
- Answer customer product questions, assist with orders, track returns, accept payments for online products
- Document customer interactions in a tracking system
- Handle fax, e-mail and phone inquiries
- Track calls and service requests
- Escalate problem calls to other service providers
- Occasional warehouse product management support
- Perform other tasks as assigned
- At least 6 months of customer interaction experience
- Phone sales or support experience is preferred
- Experience working in an office setting using fax, e-mail and phones preferred
- Experience providing support to end users on web site navigation ideal
- Excellent customer service and phone etiquette skills required
- Excellent communications and interpersonal skills required
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
- Generous Paid Time Off (PTO) and all Federal Holidays off
- Comprehensive Health and Dental Insurance Coverage
- Retirement Savings Plan
- Pre-Tax Benefit Programs
- Wellness and Work-Life Support
- Professional Development
- Performance and Referral Bonuses
- Life and Disability Insurance
Frequently Asked Questions
Is the salary disclosed for the Customer Support Representative position at Astor & Sanders?
The salary for this Customer Support Representative role at Astor & Sanders is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Representative position at Astor & Sanders located?
This Customer Support Representative role at Astor & Sanders is based in Lakewood, Colorado, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Representative role at Astor & Sanders full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Representative role in the Astor & Sanders Corp department at Astor & Sanders.
Which team or department does the Customer Support Representative at Astor & Sanders belong to?
This Customer Support Representative position is part of the Astor & Sanders Corp department at Astor & Sanders. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Representative position at Astor & Sanders?
Click the "Apply Now" button on this page. You will be redirected to Astor & Sanders's official application portal hosted on workable where you can submit your application directly.
When was the Customer Support Representative job at Astor & Sanders posted?
This Customer Support Representative position at Astor & Sanders was posted on Mar 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative
Astor & Sanders
You'll be redirected to Astor & Sanders's official application page on workable.