Administration and Business Support Executive

Please note: This position requires applicants to hold Singapore citizenship or permanent residency (no Employment Pass or S Pass sponsorship available).

About CardioScan 

CardioScan is a global leader in cardiac diagnostics, operating across Australia, New Zealand, the US, Asia and Europe. We partner with cardiologists, hospitals and health networks to deliver expert cardiac insights for over 800,000 patients each year - work that genuinely impacts lives.

Our model brings together leading technology and deep clinical expertise to deliver end-to-end diagnostic solutions, with all reporting seamlessly delivered through BeatBox, our secure, cloud-based platform

The Role

Administrative & Operational Support

• Manage calendars, meeting arrangements, and events for team members.
• Prepare and maintain business documents, sales reports, and presentations.
• Support general office operations and assist with implementing internal processes and procedures.

Coordination & Communication

• Act as the key liaison between the sales team, internal departments, external vendors, and customers.
• Serve as the primary point of contact for customer enquiries and troubleshooting across various communication channels.
• Monitor and manage open support tickets to ensure prompt resolution and maintain high customer satisfaction.
• Coordinate with external logistics providers to ensure orders are processed and fulfilled on time.

Data & Resource Management

• Maintain databases, records, and filing systems with a high level of accuracy.
• Track budgets, expenses, inventory and procurement-related documentation.

About you

• Minimum 2 years’ experience in an administrative, coordination, or operations support role.
• Apply a people-first approach in all interactions with colleagues, clients, and stakeholders.
• Strong relationship management skills, with the ability to communicate effectively across multiple departments and stakeholders.
• Excellent self-management and organisational skills, with the ability to prioritise tasks and manage competing deadlines.
• Demonstrated critical thinking and problem-solving ability, with a logical and thoughtful approach to new challenges.
• Positive, professional, and thoughtful approach when working with internal and external stakeholders.
• Ability to work independently, showing initiative and a proactive mindset.
• Adaptable and flexible, with the ability to manage changing priorities in a fast-paced environment.
• Strong team collaboration skills, with the ability to coordinate people and contribute to a cohesive team environment.
• High energy, enthusiastic, and approachable, with a strong customer-service mindset.
• Actively contribute to and promote a collaborative and supportive workplace culture.
• Operate in alignment with CardioScan’s core values and expected behaviours.
  

CardioScan Benefits

• Development of both your technical and soft skills through training requests and specialised training portals
• Annual performance and salary reviews
• Global EAP (Employee Assistance Program) support and access to health benefits through the program
• Birthday Leave
• Company and team events – we celebrate the wins!

CardioScan is an equal opportunity employer committed to attracting and retaining a diverse workforce.