Customer Service Representative
About this role
Job Title: Remote Customer Service Representative
Company Overview:
Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.
Job Description:
We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed.
Key Responsibilities:
- Respond promptly and professionally to tenant inquiries via phone and email.
- Coordinate service calls and ensure timely resolution of tenant concerns.
- Handle rent-related communications, including payment updates and general inquiries.
- Maintain accurate records of interactions and transactions using our CRM system.
- Collaborate with the back support team to address tenant needs efficiently.
Qualifications:
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Prior experience in customer service or property management is a plus.
- Comfortable working remotely and proficient with technology.
- Ability to manage time effectively and multitask in a fast-paced environment.
Schedule:
- Monday to Friday, 9:00 AM to 5:00 PM EST.
- Weekends Off!
What We Offer:
- Fully remote work environment.
- Supportive and friendly back-office team.
- Opportunities for growth and development.
- Work-life balance with weekends off.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at Remote Va?
The salary for this Customer Service Representative role at Remote Va is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service Representative job at Remote Va remote?
Yes, this Customer Service Representative position at Remote Va is remote, with team members based in Davao, Davao (Region XI), Philippines, TELECOMMUTE. You can work from home or anywhere in the supported regions.
How do I apply for the Customer Service Representative position at Remote Va?
Click the "Apply Now" button on this page. You will be redirected to Remote Va's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative job at Remote Va posted?
This Customer Service Representative position at Remote Va was posted on Sep 30, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
Remote Va
You'll be redirected to Remote Va's official application page on workable.