Dutch Speaking Customer Experience Agent

Comeon Group· Operations
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📍 St. Julian's, St. Julian's, MaltaFull time

About this role

Dutch Speaking Customer Experience Agent – Hybrid (Malta)

At ComeOn, we take the Customer Experience beyond just customer service! We’re on the lookout for friendly, people-focused individuals to join our team. If you’re a great communicator who enjoys solving problems and making someone’s day better, we’d love to hear from you.

This isn’t your average customer support role. Every day brings something different; you’ll quickly become an iGaming expert for our brands and products, supporting our players across calls, live chat, and email. From helping with account queries to guiding payment processes, your role will be all about delivering excellent service in every interaction.

Location: St. Julian’s, Malta (Hybrid)

You’re a great match for this role if you:

  • Speak and write fluently in Dutch and English
  • Enjoy multitasking and have strong problem-solving skills
  • Are comfortable working shifts (including some nights)
  • Have an interest in using AI tools to boost efficiency
  • Have previous customer service experience (that’s a bonus!)

What You’ll Be Doing

  • Support customers via calls, live chat, and email
  • Handle more complex issues from start to resolution
  • Approve withdrawals and process KYC documentation
  • Carry out security checks to keep our players and business safe
  • Willingness to take on relevant ad hoc tasks as needed

Learn and Grow with Us

Through the ComeOn Academy, you’ll get access to ongoing training, personal development opportunities, and support to help you grow your career within the company.

What’s In It for You?

  • Competitive salary + bonus scheme
  • Hybrid working model with flexibility between home and office
  • One-time bonus to help you set up your home workspace (we are truly hybrid)
  • Work remotely for up to 40 days per year from anywhere in the world
  • Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.
  • Complimentary breakfast and lunch on select days, as well as great in-office events happening throughout the week.
  • Fun quarterly team events and social gatherings

A Bit About ComeOn Group

We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.

We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.

Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

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Frequently Asked Questions

Is the salary disclosed for the Dutch Speaking Customer Experience Agent position at Comeon Group?
The salary for this Dutch Speaking Customer Experience Agent role at Comeon Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dutch Speaking Customer Experience Agent position at Comeon Group located?
This Dutch Speaking Customer Experience Agent role at Comeon Group is based in St. Julian's, St. Julian's, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dutch Speaking Customer Experience Agent role at Comeon Group full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Speaking Customer Experience Agent role in the Operations department at Comeon Group.
Which team or department does the Dutch Speaking Customer Experience Agent at Comeon Group belong to?
This Dutch Speaking Customer Experience Agent position is part of the Operations department at Comeon Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Speaking Customer Experience Agent position at Comeon Group?
Click the "Apply Now" button on this page. You will be redirected to Comeon Group's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Speaking Customer Experience Agent job at Comeon Group posted?
This Dutch Speaking Customer Experience Agent position at Comeon Group was posted on Sep 1, 2025. Apply as soon as possible — early applications are often reviewed first.
Dutch Speaking Customer Experience Agent
Comeon Group
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