Lead IT Specialist
About this role
The Lead IT Specialist is the primary on-site contact for all IT systems supporting our pork-processing facility. You will supervise the local IT team, coordinate with Corporate IT, and ensure the reliable operation of production-critical technologies. (weighing, labeling, traceability, stun, QA, shipping, maintenance, PCs, printers, and core network infrastructure).
KEY RESPONSIBILITIES
⢠Leadership & Oversight
ā Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime.
ā Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs).
ā Participate in recruiting and onboarding to build a cohesive, high-performance team.
⢠Systems Support & Improvement
ā Coordinate implementation of new technologies and plant start-ups with Corporate IT.
ā Lead root-cause investigations for IT incidents and drive preventive actions.
ā Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT.
⢠Operational Execution
ā Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment.
ā Oversee contractors and vendors performing IT-related work on-site.
ā Maintain accurate documentation of infrastructure, wiring, and configurations.
⢠Other Duties
ā Perform additional tasks or projects as assigned to support plant operations.
CORE COMPETENCIES
⢠Proven problem-solver and self-starter; able to thrive in a fast-paced production environment
⢠Hands-on skills in computer, printer, and network installation/repair
⢠Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software
⢠Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)
⢠Natural leadership with excellent communication and interpersonal skills
⢠Service-oriented mindset and effective team collaboration
MINIMUM QUALIFICATIONS
⢠Associate degree in Computer Information Technology (or related field) OR equivalent practical experience
⢠4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred)
⢠Industry/vendor certifications are welcomed but not required
PREFERRED TECHNICAL BACKGROUND
⢠Carlisle Symphony Traceability, Marel Inova, or other production floor MES
⢠Windows Server, Windows Desktop (incl. Windows Embedded)
⢠SQL Server administration
⢠Mobile-Device Management (MDM)
⢠Ubiquiti/UniFi networking
⢠Physical access-control systems
⢠IP Camera systems
⢠Low-voltage and fiber optic cabling/testing
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick)
- Short Term Disability
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