Senior Manager- Product Owner, E-commerce(Bilingual in Chinese & English)

Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.

Take your career to new heights in the future of B2B2C e-commerce. Join our team and help us build Southeast Asia’s next unicorn.

Your challenge

Senior Manager - Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy. A Product Owner manages dependencies with other team’s functions while identifying, building and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on

• End to end team output strategy from inception to production
• Collaboration with stakeholders to ensure the digital vision and e-commerce products align within team strategy and requirements
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team Maintain a backlog 3 to 4 sprints ahead of the team
• Work closely with CPO to establish each product’s business value and support messaging, communication, and customer outreach as necessary
• Release planning with stakeholders as well as weekly demos
• Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
• Align outward facing product requirements and stakeholders

• You have ability to develop methods and promote work standards among other employees of the company
• You have proven skills in managing staff, coaching, resolving conflicts
• You have strong communication skills to teach and convey messages in a professional form
• You have the ability to create an atmosphere of trust and comfortable/ efficient work environment
• You believe in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement
• You have proven knowledge of standard concepts, practices, and procedures within the retail industry
• You have experience working in the development of with B2C e-commerce products
• You are a strong collaborator with cross-functional teams from tech, design, and business
• You have experiences with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advance analytics capabilities

• Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
• Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.
• Year-end bonus – We include variable and performance bonus for our employees.
• Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!
• Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!
• No overtime – We work 5 days a week with. We set our own goals and deadlines.
• Cool hardware – New MacBook. The tool to help you be the best of yourself.
• Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Non-hierarchical and agile environment
• Growth opportunity and career path