Compliance & Credit Specialist

Concord Servicing· Legal/Compliance
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📍 Mexico City, Mexico City, MexicoFull time

About this role

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.

As a member of the Compliance and Credit Reporting team you will receive, investigate, and respond to compliance-related consumer communications; review and test business processes for adequate controls and adherence to company policy and applicable regulations; report on compliance-related errors and exceptions; support and assist in maintaining the company’s Compliance Management System (CMS) and assist with credit reporting disputes.

Responsibilities

    • Track and respond to correspondence
    • Assist with credit reporting disputes
    • Maintain records of compliance activities
    • Prepare and file compliance reports
    • Intake and process compliance-related correspondence, including disputes, agency complaints, and attorney communications.
    • Research and draft responses to Agency complaints (BBB, CFPB, etc.) within the required deadlines
    • Report complaints, disputes, exceptions, or other compliance defects to clients as contractually required, through the approved channels

    • Experience with HubSpot, Slack, and TrueBI is preferred but not required
    • Experience with Concord servicing systems: CSS, ESP, querying and downloading data
    • Ability to communicate professionally and collaborate successfully across multiple departments and locations, including with management and clients as required
    • Proficient computer skills, including experience with Microsoft products (Word, Excel, etc.), and able to learn a variety of software products and tools as needed to perform the day-to-day tasks
    • Ability to meet deadlines, goals, and objectives
    • Good judgment, ability to make independent decisions, and protect confidential information
    • Ability to recognize and recommend improvements or corrections to processes
    • Problem-solving and critical-thinking skills
  • Monthly Salary 30,000 MX
  • Grocery tickets 2,000 MX
  • Internet Bonus 1,000 MX
  • Life Insurance
  • Medical Insurance
  • Dental Insurance
  • Law Benefits

Frequently Asked Questions

Is the salary disclosed for the Compliance & Credit Specialist position at Concord Servicing?
The salary for this Compliance & Credit Specialist role at Concord Servicing is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Compliance & Credit Specialist position at Concord Servicing located?
This Compliance & Credit Specialist role at Concord Servicing is based in Mexico City, Mexico City, Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Compliance & Credit Specialist role at Concord Servicing full-time or part-time?
This is listed as a Full time position. It is posted as a Compliance & Credit Specialist role in the Legal/Compliance department at Concord Servicing.
Which team or department does the Compliance & Credit Specialist at Concord Servicing belong to?
This Compliance & Credit Specialist position is part of the Legal/Compliance department at Concord Servicing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Compliance & Credit Specialist position at Concord Servicing?
Click the "Apply Now" button on this page. You will be redirected to Concord Servicing's official application portal hosted on workable where you can submit your application directly.
When was the Compliance & Credit Specialist job at Concord Servicing posted?
This Compliance & Credit Specialist position at Concord Servicing was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Compliance & Credit Specialist
Concord Servicing
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You'll be redirected to Concord Servicing's official application page on workable.