Pre-sales Engineer (Supply Chain Software)

Company Overview  

LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, Atlanta and Seoul, our staff of over 150 employees tackles challenging projects in a fun and supportive environment.

Our Diversity Statement

LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.

LIDD is hiring a Pre-Sales Engineer to support our growing supply chain software business, with a primary focus on Kinaxis Maestro and a secondary focus on StockIQ. You will partner with our sales and practice leadership to scope opportunities, lead product demonstrations, respond to RFPs, and translate prospect business challenges into compelling solution proposals. This role is critical to converting our pipeline into closed business and accelerating deal velocity.

Key Responsibilities

• Lead product demonstrations of Kinaxis Maestro (and StockIQ when applicable) tailored to prospect-specific use cases and pain points.
• Build and maintain reusable demo environments, scenarios, and scripts that map to common prospect personas (Demand Planner, Supply Planner, S&OP Lead).
• Conduct discovery sessions with prospects to identify business drivers, current-state pain points, and success criteria. Translate discovery findings into solution scope, effort estimates, and SOWs in partnership with delivery practice leadership. Author RFP / RFI responses and contribute supply chain expertise to proposals.
• Build cost-of-delay, ROI, and business case materials that champions can use internally to drive deal closure. à
• Partner with Kinaxis field sales and with the team on joint pursuits.
• Provide product feedback to the practice based on patterns observed across prospects.
• Stay current on Maestro releases, StockIQ capabilities, and competitive positioning.

Must-Have Qualifications

• 3+ years in a pre-sales, solution consulting, or implementation role for supply chain planning software (Kinaxis, StockIQ, o9, Blue Yonder, OMP, SAP IBP, Oracle, or similar).
• Strong understanding of supply chain planning processes: demand planning, supply planning, inventory optimization, S&OP. Demonstrated ability to lead product demonstrations and tailor them to prospect-specific scenarios.
• Excellent presentation and storytelling skills; confidence in presenting to senior client stakeholders, including VP and C-level. Experience scoping opportunities and contributing to SOWs or proposals.
• Eligible to work in Canada or the United States.
• Willingness to travel to prospect and client sites (up to 40%).

Nice-to-Have Qualifications

• Hands-on experience with Kinaxis Maestro or StockIQ (configuration, demo build, or implementation).
• Active Kinaxis certification(s).
• Experience selling or supporting sales in a VAR/partner channel.
• Vertical experience in CPG, industrial manufacturing, or distribution.