Clinic Associate
gUu7nrQ6K72YJ3XfGtkh5L· Partnerships & Solutions
About this role
The Role
As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.
What You'll Do
1.Operational Efficiency:
- Collaborate with the medical team to ensure the smooth operation of the clinic.
- Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
- Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
- Manage cashiering duties, including payment collection and filing.
- Oversee inventory tasks, including stock checking, updating, and ordering.
- Maintain cleanliness and hygiene standards within the clinic.
2. Client engagement (For corporate clients):
- Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
- Offer comprehensive information on available resources and options, empowering informed decision-making.
3. Network engagement and deployment:
- Support the Care Operations team in receiving, documenting, and deploying B2B service requests.
- Navigate administrative processes, including financial assistance and responding to emails.
Who You Are
- Candidates must possess at least a Diploma.
- Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
- Possess good communication and interpersonal skills.
- Responsible individual, meticulous, willing to learn and a team-player.
- Proficient with technology.
- Fluency in written English with an additional spoken language of Chinese is preferred.
- Must be amenable to working 44 hours per week, including three night shifts weekly and two Saturdays per month (half day: 10:00 AM – 2:00 PM)
Open to candidates in Singapore only.
Why You’ll Love Working With Us:
- Global company – work in a diverse environment with people from nearly 20 countries
- Generous leave policy – time off to rest and recharge
- Christmas week off – company-wide break during Christmas, separate from annual leave
- Birthday leave – enjoy a day off on your birthday
- Quarterly mental health days – one day off every quarter to focus on your wellbeing
- Flexible work arrangements – work in a way that suits your lifestyle and goals
- Work-life balance – a culture that values personal time and long-term wellness
- Medical coverage – comprehensive insurance for peace of mind
- Performance bonus – high performance is recognised and rewarded
- Development budget - annual allowance to support your professional development
- Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
- Socials and communities – regular non-work events/activities to connect and have fun together
Frequently Asked Questions
Is the salary disclosed for the Clinic Associate position at gUu7nrQ6K72YJ3XfGtkh5L?
The salary for this Clinic Associate role at gUu7nrQ6K72YJ3XfGtkh5L is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Clinic Associate position at gUu7nrQ6K72YJ3XfGtkh5L located?
This Clinic Associate role at gUu7nrQ6K72YJ3XfGtkh5L is based in Singapore, Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Clinic Associate at gUu7nrQ6K72YJ3XfGtkh5L belong to?
This Clinic Associate position is part of the Partnerships & Solutions department at gUu7nrQ6K72YJ3XfGtkh5L. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Clinic Associate position at gUu7nrQ6K72YJ3XfGtkh5L?
Click the "Apply Now" button on this page. You will be redirected to gUu7nrQ6K72YJ3XfGtkh5L's official application portal hosted on workable where you can submit your application directly.
When was the Clinic Associate job at gUu7nrQ6K72YJ3XfGtkh5L posted?
This Clinic Associate position at gUu7nrQ6K72YJ3XfGtkh5L was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Clinic Associate
gUu7nrQ6K72YJ3XfGtkh5L
You'll be redirected to gUu7nrQ6K72YJ3XfGtkh5L's official application page on workable.