Field Service Technician III

croftsystems· Service
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📍 Needville, Texas, United StatesFull Time

About this role

Field Service Technician III

Service - Needville, Tx


A Service Technician III is a senior-level field technician responsible for advanced troubleshooting, installation, commissioning, repair, optimization, and customer support for company equipment and systems. This role serves as the technical leader in the field, handling complex service issues, mentoring junior technicians, supporting operational excellence, and ensuring customer satisfaction, safety, and profitability.

 

In organizations such as Croft Production Systems, a Tech III is often the bridge between field operations, engineering, sales, and customer operations. They are expected to operate with minimal supervision and make critical decisions in real-time field environments.

 

Primary Duties & Responsibilities

  • Diagnose complex mechanical, electrical, pneumatic, hydraulic, and process-related issues.
  • Perform root cause analysis on recurring equipment failures.
  • Develop corrective action plans to reduce repeat service calls.
  • Interpret P&IDs, schematics, control logic, and technical manuals.
  • Lead major service projects, startups, and commissioning activities.
  • Serve as lead technician on multi-tech jobsites.
  • Coordinate field activities with customers, operations, engineering, and management.
  • Make field decisions regarding safety, scheduling, and repairs.
  • Serve as the primary technical point of contact for customers.
  • Communicate findings, recommendations, and service outcomes professionally.
  • Build long-term trust through responsiveness and technical credibility.
  • Identify customer operational concerns and improvement opportunities.
  • Train and mentor Tech I and Tech II employees.
  • Assist in developing training materials and standard operating procedures.
  • Promote best practices in troubleshooting, safety, and customer service.
  • Lead by example in all safety practices and regulatory compliance.
  • Conduct hazard assessments and ensure proper PPE and work permits are used.

 

Educational/Training/Experience

 

Experience:

  • 5–10+ years of field service or industry experience.

 

Requirements:

  • Strong knowledge of mechanical systems, process equipment, controls, and instrumentation.
  • Ability to read:
    • P&IDs
    • Electrical schematics
    • Process flow diagrams
    • Technical manuals
  • Experience with commissioning and startup procedures.
  • Advanced troubleshooting capability.

 


Our Offer

Location: Needville, TX and surrounding areas only, relocation and/or sponsorship not available.

 

Job Type: Full-Time

 

Benefits:

  • 401(k) w/ 401(k) matching
  • Dental, Vision and Health Insurance
  • Health Savings Account available
  • Life insurance
  • Paid time off
  • 9 Paid Holidays
  • MEIB (Medical Insurance Bank)


Frequently Asked Questions

Is the salary disclosed for the Field Service Technician III position at croftsystems?
The salary for this Field Service Technician III role at croftsystems is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Technician III position at croftsystems located?
This Field Service Technician III role at croftsystems is based in Needville, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Technician III role at croftsystems full-time or part-time?
This is listed as a Full Time position. It is posted as a Field Service Technician III role in the Service department at croftsystems.
Which team or department does the Field Service Technician III at croftsystems belong to?
This Field Service Technician III position is part of the Service department at croftsystems. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Technician III position at croftsystems?
Click the "Apply Now" button on this page. You will be redirected to croftsystems's official application portal hosted on bamboohr where you can submit your application directly.
When was the Field Service Technician III job at croftsystems posted?
This Field Service Technician III position at croftsystems was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Technician III
croftsystems
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