C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun
About this role
Deadline Date: Monday 22 June 2026
Requirement: Coordination of ASIs and CMDB Discovery
Location: Stavanger, NO
Full Time On-Site: No
Time On-Site: 80%
Total Scope of the request (hours): 836
Required Start Date: 3 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
- Review and support Verification Audit Control activities against the Configuration Management Database (CMDB) and supervise Configuration Control activities in accordance with Agency directives and local procedures
- Assist in managing all configuration management activities within the CSU
- Propose and agree configuration items (CIs) and establish naming conventions for unique identification
- Establish and maintain operational processes for secure configuration, classification, verification, and auditing of configuration records
- Develop, configure, and maintain tools and automation solutions for identifying, tracking, logging, and maintaining accurate configuration information
- Produce reports on the status and effectiveness of configuration management activities
- Identify configuration management issues and recommend corrective actions to improve compliance and operational efficiency
- Update and maintain the CMDB with accurate, complete, and current information
- Conduct manual discovery scans using approved scripts across air-gapped networks and transfer collected data into the relevant CMDB
- Coordinate with CSU logistics personnel to obtain physical asset information for CMDB integration
- Assess the impact of Authorized Service Interruptions (ASIs), ensuring business impacts are understood and mitigated
- Provide status reports on implemented IT service changes to senior management
- Propose maintenance and implementation windows for customer approval prior to ASI commencement
- Coordinate with Joint Warfare Centre (JWC) and Enterprise Service Operation Centre (ESOC) to secure approvals for ASI activities
- Implement routine changes within live IT service environments
- Generate schedules and time estimates for planned IT service changes
- Participate in risk, cost, and benefit analysis of proposed service changes
- Document procedures and implemented changes within the ITSM system
- Monitor the effectiveness of service improvements and corrective actions
- Support the capture, analysis, diagnosis, and reporting of customer complaints and compliments
- Contribute to Continual Service Improvement (CSI) initiatives by enhancing local processes and increasing efficiencies within the ASI process
- Liaise closely with internal Section Heads and provide assistance as required
- Plan, schedule own work and monitor work of others – where applicable - within limited time horizons
- Perform other duties as may be required
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Strong understanding of Configuration Management principles, processes, and governance within enterprise ICT environments
- Experience supporting Verification Audit Control and Configuration Control activities in accordance with organizational directives and procedures
- Knowledge of Configuration Management Databases (CMDB) and configuration item (CI) lifecycle management
- Ability to develop and maintain configuration management tools, including automation for asset tracking, logging, and reporting
- Experience conducting audits, discovery scans, and validation activities across complex and air-gapped network environments
- Knowledge of secure configuration, classification, and management of configuration items and associated records
- Ability to analyse configuration and service management issues, identify risks, and recommend corrective actions
- Experience implementing routine changes within live IT service environments while minimizing operational impact
- Understanding of IT Service Management (ITSM), Continual Service Improvement (CSI), and change management methodologies
- Experience generating schedules, time estimates, and impact assessments for IT service changes
- Strong stakeholder coordination and communication skills, including engagement with senior management, logistics personnel, customers, and operational centres
- Analytical and reporting skills to monitor service improvements, corrective actions, and customer feedback processes
Frequently Asked Questions
Is the salary disclosed for the C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun position at rxTcVwBJTwXzUuxD5bzFUW?
The salary for this C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun role at rxTcVwBJTwXzUuxD5bzFUW is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun position at rxTcVwBJTwXzUuxD5bzFUW located?
This C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun role at rxTcVwBJTwXzUuxD5bzFUW is based in Stavanger, Rogaland, Norway. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun role at rxTcVwBJTwXzUuxD5bzFUW full-time or part-time?
This is listed as a Contract position. It is posted as a C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun role in the AAS department at rxTcVwBJTwXzUuxD5bzFUW.
Which team or department does the C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun at rxTcVwBJTwXzUuxD5bzFUW belong to?
This C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun position is part of the AAS department at rxTcVwBJTwXzUuxD5bzFUW. See the full job description for more information about the team structure and responsibilities.
How do I apply for the C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun position at rxTcVwBJTwXzUuxD5bzFUW?
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When was the C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun job at rxTcVwBJTwXzUuxD5bzFUW posted?
This C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun position at rxTcVwBJTwXzUuxD5bzFUW was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
C004918 Coordination of ASIs and CMDB Discovery (NS) - MON 22 Jun
rxTcVwBJTwXzUuxD5bzFUW
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