Senior Product Management Specialist - Cards
uc6Ud8fmqnr2hDiH9kTaTE· Zain Cash Product & Design
About this role
Own and execute the Cards product roadmap by leading the end-to-end development of card products. This includes:
- Designing comprehensive Business Requirements Documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.
- Identifying and documenting card-specific technical and business requirements covering systems such as the Card Management System (CMS), Mobile App, Core Banking/Wallet, and payment schemes and translating them into clear deliverables for technical teams.
- Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.
- Supporting the QA team in preparing and executing test cases that cover the full card flow.
- Leading cross-functional collaboration across Customer Care, Sales, Compliance, and Technology to ensure successful card product launches and ongoing lifecycle management.
- Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.
- Conduct market research on card trends contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.
- Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.
- Gather customer feedback from Care, Sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.
- Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with Card Management System, Core Banking/Wallet, Mobile App, Credit Engine, and payment schemes.
- Develop concepts for new card features and communicate requirements to all concerned teams.
- Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.
- Ensure all card initiatives comply with scheme rules, consumer regulations, and Central Bank requirements, in coordination with all relevant stakeholders.
- Provide Sales and Customer Care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.
- Monitor Cards KPIs and deliver periodic performance reports with gap analysis and recommendations.
- Perform other duties as assigned by the direct Manager
Qualifications and Education Requirements
- Bachelor’s degree in business administration, Marketing, Information Technology, Business Information Systems, Management Information Systems, Engineering, or a related field.
- 4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.
- PMI-ACP, CSM, or PSM (one required)
- PSPO or CSPO (preferred)
- Stakeholder management and cross-functional collaboration
- Data analysis and KPI-driven decision making
- Written and verbal communication across technical and business audiences
- Attention to detail in compliance-sensitive environments
- Ownership mentality with a bias toward action
Frequently Asked Questions
Is the salary disclosed for the Senior Product Management Specialist - Cards position at uc6Ud8fmqnr2hDiH9kTaTE?
The salary for this Senior Product Management Specialist - Cards role at uc6Ud8fmqnr2hDiH9kTaTE is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Product Management Specialist - Cards position at uc6Ud8fmqnr2hDiH9kTaTE located?
This Senior Product Management Specialist - Cards role at uc6Ud8fmqnr2hDiH9kTaTE is based in Amman, Amman Governorate, Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Product Management Specialist - Cards role at uc6Ud8fmqnr2hDiH9kTaTE full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Product Management Specialist - Cards role in the Zain Cash Product & Design department at uc6Ud8fmqnr2hDiH9kTaTE.
Which team or department does the Senior Product Management Specialist - Cards at uc6Ud8fmqnr2hDiH9kTaTE belong to?
This Senior Product Management Specialist - Cards position is part of the Zain Cash Product & Design department at uc6Ud8fmqnr2hDiH9kTaTE. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Product Management Specialist - Cards position at uc6Ud8fmqnr2hDiH9kTaTE?
Click the "Apply Now" button on this page. You will be redirected to uc6Ud8fmqnr2hDiH9kTaTE's official application portal hosted on workable where you can submit your application directly.
When was the Senior Product Management Specialist - Cards job at uc6Ud8fmqnr2hDiH9kTaTE posted?
This Senior Product Management Specialist - Cards position at uc6Ud8fmqnr2hDiH9kTaTE was posted on Jun 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Product Management Specialist - Cards
uc6Ud8fmqnr2hDiH9kTaTE
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