Customer Care Executive
Teleport· Operations
About this role
- Respond to customer queries promptly and professionally
- Communicate solutions and information to merchants and consumers effectively
- Route escalations to the appropriate channels
- Engage in training and development initiatives to improve technical and soft skills
- Ensure timely follow up and ensure exceptional service to meet the overall business goals
- Will be required to work rotating shifts, including weekends and public holidays
- Good to have previous experience in providing exceptional customer service
- Strong background in logistics, both air and road transport is a plus
- Experience in e-commerce and start-up environments will be highly advantageous
- Proficiency in using various communication channels such as E-mail, Chat, and Social Media
- Fresh grads are welcome to apply
- English proficiency is a MUST
Frequently Asked Questions
Is the salary disclosed for the Customer Care Executive position at Teleport?
The salary for this Customer Care Executive role at Teleport is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Care Executive position at Teleport located?
This Customer Care Executive role at Teleport is based in Chatuchak, Bangkok, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Executive role at Teleport full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Care Executive role in the Operations department at Teleport.
Which team or department does the Customer Care Executive at Teleport belong to?
This Customer Care Executive position is part of the Operations department at Teleport. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Executive position at Teleport?
Click the "Apply Now" button on this page. You will be redirected to Teleport's official application portal hosted on workable where you can submit your application directly.
When was the Customer Care Executive job at Teleport posted?
This Customer Care Executive position at Teleport was posted on Jun 9, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Care Executive
Teleport
You'll be redirected to Teleport's official application page on workable.