Product Specialist II

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SALARY RANGE : xxx

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

• Analyze workflows, identify inefficiencies, bottlenecks, and operational edge cases.
• Work closely with Operations teams to understand ground-level challenges and translate them into actionable insights.
• Document processes, SOPs, system flows, and manual interventions.
• Identify opportunities for automation, operational scalability, and product enhancements.
• Partner with Product Managers to convert operational gaps into structured product requirements.
• Support backlog creation through detailed use cases, scenarios, business rules, and acceptance criteria.
• Contribute to process redesign initiatives aimed at improving efficiency, accuracy, and user experience.
• Support UAT, rollout planning, feature adoption, and user training.
• Act as a bridge between Operations, Product, Engineering, Commercial, and Support teams.
• Coordinate with cross-functional teams to ensure smooth implementation and issue resolution.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• 1-3 years of experience in Product Operations, Business Analysis, Operations, or related roles.
• Strong analytical, problem-solving, and documentation skills.
• Ability to understand complex workflows and convert them into actionable insights.
• Strong stakeholder management and communication skills.
• Familiarity with tools like Jira, Confluence, Miro, or similar platforms is a must.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!