Executive, Customer Success

Teleport· Commercial
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📍 Shenzhen, Guangdong Province, ChinaContract

About this role

主要职责：

1. 作为空运物流客户的主要对接人，建立信任关系，及时解决客户问题。

Act as the primary point of contact for air logistics clients, building trust and resolving issues promptly.

2. 与销售、运营、订舱团队紧密协作，管理订单及优化舱位分配。

Collaborate closely with sales, operations, and booking teams to manage orders and optimize cargo space allocation.

3. 全程跟踪货物运输，确保顺利完成交付。

Monitor end-to-end shipment transportation to ensure smooth delivery.

4. 负责处理升级的交付问题，跟进直至解决。

Handle escalated delivery issues and follow through until resolution.

5. 协助销售账单核对及数据验证，确保运费准确、按时收取。

Assist with sales billing verification and data validation to ensure accurate and timely freight payment collection.

1. 至少1年物流、供应链或相关领域工作经验。

Minimum 1 year of experience in logistics, supply chain, or a related field

2. 可以处理英文邮件和系统，进行简单的英文口语沟通。

Ability to handle emails and systems in English, with basic spoken English communication skills.

3. 适应力强，积极解决问题，以客户为中心。

Adaptable, proactive problem-solver with a customer-centric approach.

4. 主动细致，能在压力下高效工作。

Detail-oriented, self-motivated, and capable of working efficiently under pressure.

Frequently Asked Questions

Is the salary disclosed for the Executive, Customer Success position at Teleport?
The salary for this Executive, Customer Success role at Teleport is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive, Customer Success position at Teleport located?
This Executive, Customer Success role at Teleport is based in Shenzhen, Guangdong Province, China. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive, Customer Success role at Teleport full-time or part-time?
This is listed as a Contract position. It is posted as a Executive, Customer Success role in the Commercial department at Teleport.
Which team or department does the Executive, Customer Success at Teleport belong to?
This Executive, Customer Success position is part of the Commercial department at Teleport. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Executive, Customer Success position at Teleport?
Click the "Apply Now" button on this page. You will be redirected to Teleport's official application portal hosted on workable where you can submit your application directly.
When was the Executive, Customer Success job at Teleport posted?
This Executive, Customer Success position at Teleport was posted on Jul 16, 2025. Apply as soon as possible — early applications are often reviewed first.
Executive, Customer Success
Teleport
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