IT Asset Management Subject Matter Expert

Gritter Francona is seeking an IT Asset Management Subject Matter Expert to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the lead ITAM knowledge resource for an enterprise effort focused on strengthening hardware asset management, software asset management, lifecycle governance, policy alignment, operational processes, data quality, compliance, and strategic planning.

The IT Asset Management Subject Matter Expert will provide both strategic advisory support and hands-on expertise in process design, requirements analysis, policy documentation, governance development, roadmap planning, and future-state operating model development. The ideal candidate has deep experience across both hardware asset management and software asset management and can help stakeholders translate complex ITAM challenges into practical, scalable, and compliant solutions.

Responsibilities

• Serve as the lead ITAM subject matter expert across hardware asset management and software asset management workstreams.
• Advise government and contractor stakeholders on ITAM strategy, governance, lifecycle management, process improvement, operating model design, and compliance considerations.
• Lead or support analysis of current-state ITAM capabilities, processes, policies, data flows, roles, responsibilities, tools, and governance structures.
• Identify gaps, risks, inefficiencies, and opportunities for improvement across ITAM operations, asset lifecycle processes, inventory management, software license management, data quality, and reporting.
• Support development of future-state ITAM operating models, transition roadmaps, governance frameworks, process improvements, and implementation recommendations.
• Lead or support requirements analysis sessions to gather business objectives, document challenges, define needs, and recommend practical courses of action.
• Draft, review, and refine ITAM policies, standards, procedures, governance documents, charters, roles and responsibilities matrices, workflows, and supporting materials.
• Support development of hardware asset management and software asset management strategic roadmaps, operational plans, and program governance materials.
• Provide subject matter input for ITAM strategic planning reports, process optimization studies, organizational analyses, technology assessments, compliance reviews, and program status materials.
• Support audit readiness, compliance documentation, oversight responses, and evidence development related to ITAM governance and asset management practices.

• Bachelor’s degree.
• Minimum of 8 years of relevant experience.
• Experience serving as a subject matter expert, advisor, lead analyst, consultant, or senior practitioner in IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, or enterprise IT operations.
• Experience supporting both hardware asset management and software asset management activities.
• Experience developing or improving ITAM processes, workflows, policies, procedures, governance materials, roadmaps, or operating models.
• Experience conducting requirements analysis, current-state assessments, gap analyses, process reviews, or operational improvement studies.
• Strong understanding of asset lifecycle management, inventory accountability, software license management, compliance, data quality, reporting, and governance considerations.
• Ability to translate complex ITAM challenges into clear findings, recommendations, documentation, and implementation approaches.
• Strong written and verbal communication skills, including the ability to prepare client-ready reports, briefings, policy materials, and advisory recommendations.
• Ability to work effectively with government stakeholders, program managers, analysts, technical teams, and senior leaders.
• U.S. citizenship required.

Preferred Qualifications

• Experience supporting Department of Veterans Affairs or other federal civilian agency programs.
• Experience with ITAM tools, platforms, or data environments such as ServiceNow HAM/SAM, CMDBs, Flexera, Snow, SCCM/MECM, Intune, Tanium, or similar enterprise asset management and discovery tools.
• Familiarity with ITIL, ISO/IEC 19770, federal IT governance, compliance frameworks, audit readiness, and policy development.
• Experience supporting enterprise-scale ITAM transformation, IT modernization, asset visibility, software compliance, hardware lifecycle optimization, or data quality improvement initiatives.
• Experience developing ITAM governance frameworks, program governance plans, governance charters, RACI matrices, strategic roadmaps, operating models, SOPs, workflows, or policy repositories.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development