OTC Lead

Valleysoft is an IT services provider delivering enterprise technology, application development, process management, and IT support solutions to clients worldwide. Working across the Information Technology and Services sector, the company partners with organizations on complex transformation initiatives and business-critical systems that support day-to-day operations and long-term growth.

The OTC Lead will be responsible for leading the Order-to-Cash workstream for the SAP template roll-out in Egypt, ensuring the solution supports local business needs while remaining aligned to the global template. This role requires a hands-on functional lead with strong SAP OTC experience and good understanding of end-to-end sales, order management, pricing, delivery, billing, and customer-related processes. The resource will work closely with business stakeholders, cross-functional teams, and the central program team to support design validation, testing, deployment, and go-live readiness.

• Lead the OTC workstream for the Egypt SAP template roll-out

• Validate the global template against local sales and distribution processes and business requirements

• Work with business stakeholders to confirm process alignment and identify local gaps or required clarifications

• Support workshops, fit-gap discussions, solution validation, and functional reviews

• Drive OTC activities across testing, defect resolution, cutover preparation, go-live, and hypercare

• Ensure readiness across key OTC areas including customer master, pricing, sales orders, delivery, billing, and returns where applicable

• Coordinate closely with FICO, supply chain, data, reporting, and integration teams to ensure end-to-end process alignment

• Support business readiness, training, and adoption for OTC processes

• Track risks, issues, and dependencies within the OTC workstream and escalate where needed

• Provide clear status updates on progress, key decisions, and business impacts

Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Business Administration, or a related field.
• SAP SD and/or SAP S/4HANA certification is a plus.
• 7+ years of hands-on experience in SAP Order-to-Cash (OTC), including SAP SD.
• Minimum 2 years of experience leading SAP OTC workstreams or functional teams.
• Proven experience in at least one full SAP implementation or global template roll-out project.
• Experience with SAP S/4HANA is highly preferred.

Must-Have Requirements

• Proven hands-on SAP OTC functional lead experience in implementation or template roll-out programs
• Strong knowledge of end-to-end Order-to-Cash processes in SAP
• Experience in sales order management, pricing, billing, customer master data, and delivery processes
• Strong stakeholder management and ability to work closely with business users
• Experience supporting testing, cutover, go-live, and hypercare activities
• Ability to drive execution in a fast-paced project environment

Good-to-Have Requirements

• Experience in FMCG industry environments
• Experience in global SAP template roll-out programs
• Familiarity with trade promotions, customer rebates, or distributor-related processes
• Experience coordinating with finance, supply chain, data, and integration teams
• Exposure to local market requirements and business process adaptations