Collections Specialist - I

fbtax· FB
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📍 Chicago, Illinois, United StatesFull Time

About this role

Job Overview


We are seeking a dynamic and detail-oriented Collections Specialist - I to join our financial team. In this role, you will be responsible for managing the collection of outstanding accounts receivable, ensuring timely payments, and maintaining positive relationships with healthcare providers and patients. Your energetic approach and strong understanding of financial concepts will drive efficiency and accuracy in our revenue cycle management. This position offers an exciting opportunity to develop your skills in a fast-paced environment dedicated to excellence in financial operations.


Responsibilities

  • Review and analyze accounts receivable data to identify delinquent accounts and prioritize collection efforts
  • Apply payments accurately within accounting software, ensuring proper account reconciliation and debits & credits management
  • Negotiate payment plans or settlement agreements while maintaining professional phone etiquette and customer service standards
  • Document all collection activities thoroughly in the system, including notes on communication and payment arrangements
  • Assist with account analysis and resolution of billing errors or disputes related to revenue cycle management processes


Skills

  • Proficiency with financial software, accounting software, and billing systems used for account reconciliation and revenue tracking
  • Excellent phone etiquette combined with customer service skills to handle sensitive conversations professionally
  • Solid understanding of accounts receivable processes, accounts payable procedures, and basic financial concepts such as debits & credits
  • Effective negotiation skills to secure payment agreements while preserving positive relationships
  • Ability to interpret financial data, perform account analysis, and apply mathematical skills accurately
  • Familiarity with telemarketing techniques for outreach efforts in collections activities


Join us in a role that energizes your career by making a tangible impact on our organization’s financial health. We value proactive problem-solvers who thrive in collaborative environments and are eager to grow their expertise in healthcare finance.

Frequently Asked Questions

Is the salary disclosed for the Collections Specialist - I position at fbtax?
The salary for this Collections Specialist - I role at fbtax is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Specialist - I position at fbtax located?
This Collections Specialist - I role at fbtax is based in Chicago, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Specialist - I role at fbtax full-time or part-time?
This is listed as a Full Time position. It is posted as a Collections Specialist - I role in the FB department at fbtax.
Which team or department does the Collections Specialist - I at fbtax belong to?
This Collections Specialist - I position is part of the FB department at fbtax. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Specialist - I position at fbtax?
Click the "Apply Now" button on this page. You will be redirected to fbtax's official application portal hosted on bamboohr where you can submit your application directly.
When was the Collections Specialist - I job at fbtax posted?
This Collections Specialist - I position at fbtax was posted on Apr 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Specialist - I
fbtax
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