Reactive Services Executive

Biffa Waste Services· Operations
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📍 Aylesbury, Aylesbury, United KingdomFull time

About this role

Reactive Services Executive

  • Aylesbury with Hybrid Working (2 days office and 3 days WFH)
  • Full Time and Permanent
  • Working 3 rotating shifts between 7am – 7pm (15% shift allowance)
  • Weekends/Bank holiday working on a scheduled rota basis

A quick look at the role.

The role of Reactive Services Executive is a support role, providing a positive and proactive service to corporate customers and domestic customers with one-off or specialist clearance requirements. Setting up contracts, raising purchase orders, inbound and outbound telephone calls and emails, escalations and account management.

We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful but training is available for the right applicant.

Here's why you'll love it at Biffa

  • Career development , training and coaching - because if you don't grow, we don't grow
  • Quarterly Bonus Scheme
  • Generous pension
  • Cycle to work scheme
  • Free Parking
  • Medical and dental scheme for you and your family
  • 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holiday
  • Biffa Perkz - high street discounts for you and your family
  • Pioneering family-friendly policies

We're here to change the way people think about waste

Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that's always rewarding, often challenging , but never dull.

Dedicated to Diversity

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

Frequently Asked Questions

Is the salary disclosed for the Reactive Services Executive position at Biffa Waste Services?
The salary for this Reactive Services Executive role at Biffa Waste Services is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reactive Services Executive position at Biffa Waste Services located?
This Reactive Services Executive role at Biffa Waste Services is based in Aylesbury, Aylesbury, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reactive Services Executive role at Biffa Waste Services full-time or part-time?
This is listed as a Full time position. It is posted as a Reactive Services Executive role in the Operations department at Biffa Waste Services.
Which team or department does the Reactive Services Executive at Biffa Waste Services belong to?
This Reactive Services Executive position is part of the Operations department at Biffa Waste Services. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Reactive Services Executive position at Biffa Waste Services?
Click the "Apply Now" button on this page. You will be redirected to Biffa Waste Services's official application portal hosted on workable where you can submit your application directly.
When was the Reactive Services Executive job at Biffa Waste Services posted?
This Reactive Services Executive position at Biffa Waste Services was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Reactive Services Executive
Biffa Waste Services
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