Senior Specialist - Destination Experience
tk4V8ANoyWMw9Js529uotH· Qiddiya Marketing
About this role
Qiddiya Investment Company is seeking a passionate and experienced Senior Specialist - Destination Experience to enhance and elevate the overall visitor experience across the Qiddiya destination. In this role, you will lead initiatives that focus on optimizing guest interactions, ensuring memorable and seamless experiences that align with Qiddiya’s vision as a premier entertainment and lifestyle destination.
Responsibilities
- Design and implement comprehensive destination experience strategies to improve guest satisfaction and engagement.
- Collaborate with various stakeholders including operations, marketing, and customer service teams to ensure a cohesive experience delivery.
- Analyze visitor feedback, data, and behavioral trends to identify opportunities for enhancing the guest journey.
- Lead the development of customer journey maps, touchpoint enhancements, and experience innovation projects.
- Monitor and assess the effectiveness of experience initiatives and recommend improvements based on insights.
- Coordinate with external partners and vendors to maintain high-quality service standards.
- Stay abreast of industry trends and best practices in destination experience management to drive continuous improvement.
- Develop training materials and programs to embed customer-centric culture across teams.
- Bachelor’s degree in Hospitality, Business, Marketing, or a related field.
- Minimum of 5 years of experience in customer experience, destination management, or related roles.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Excellent communication and stakeholder management skills.
- Proven track record in developing and implementing successful customer experience strategies.
- Ability to work collaboratively in a fast-paced, multidisciplinary environment.
- Passion for delivering exceptional guest experiences and innovation.
- Proficiency in customer experience management tools and software is a plus.
Comprehensive benefits package
Frequently Asked Questions
Is the salary disclosed for the Senior Specialist - Destination Experience position at tk4V8ANoyWMw9Js529uotH?
The salary for this Senior Specialist - Destination Experience role at tk4V8ANoyWMw9Js529uotH is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Specialist - Destination Experience position at tk4V8ANoyWMw9Js529uotH located?
This Senior Specialist - Destination Experience role at tk4V8ANoyWMw9Js529uotH is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Specialist - Destination Experience at tk4V8ANoyWMw9Js529uotH belong to?
This Senior Specialist - Destination Experience position is part of the Qiddiya Marketing department at tk4V8ANoyWMw9Js529uotH. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Specialist - Destination Experience position at tk4V8ANoyWMw9Js529uotH?
Click the "Apply Now" button on this page. You will be redirected to tk4V8ANoyWMw9Js529uotH's official application portal hosted on workable where you can submit your application directly.
When was the Senior Specialist - Destination Experience job at tk4V8ANoyWMw9Js529uotH posted?
This Senior Specialist - Destination Experience position at tk4V8ANoyWMw9Js529uotH was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Specialist - Destination Experience
tk4V8ANoyWMw9Js529uotH
You'll be redirected to tk4V8ANoyWMw9Js529uotH's official application page on workable.