Senior Specialist - Customer Experience
About this role
Qiddiya Investment Company is looking for a dedicated and detail-oriented Senior Specialist - Customer Experience to join our dynamic team. This role focuses on supporting the design and delivery of exceptional customer experiences across our entertainment, sports, and cultural projects.
Key Responsibilities:
- Assist in the development and implementation of customer experience strategies, initiatives, and programs.
- Collect and analyze customer feedback to identify opportunities for service improvement.
- Collaborate with cross-functional teams to ensure alignment of customer experience goals.
- Support the creation of customer journey maps and experience frameworks.
- Prepare reports and presentations on customer experience metrics and progress.
- Engage with stakeholders to promote a strong customer-centric culture.
Qualifications & Experience:
- Bachelor's degree in Business, Marketing, Customer Experience, or related field.
- 3+ years of experience in customer experience, service design, or related roles.
Comprehensive benefits package
Frequently Asked Questions
Is the salary disclosed for the Senior Specialist - Customer Experience position at tk4V8ANoyWMw9Js529uotH?
The salary for this Senior Specialist - Customer Experience role at tk4V8ANoyWMw9Js529uotH is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Specialist - Customer Experience position at tk4V8ANoyWMw9Js529uotH located?
This Senior Specialist - Customer Experience role at tk4V8ANoyWMw9Js529uotH is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Specialist - Customer Experience position at tk4V8ANoyWMw9Js529uotH?
Click the "Apply Now" button on this page. You will be redirected to tk4V8ANoyWMw9Js529uotH's official application portal hosted on workable where you can submit your application directly.
When was the Senior Specialist - Customer Experience job at tk4V8ANoyWMw9Js529uotH posted?
This Senior Specialist - Customer Experience position at tk4V8ANoyWMw9Js529uotH was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Specialist - Customer Experience
tk4V8ANoyWMw9Js529uotH
You'll be redirected to tk4V8ANoyWMw9Js529uotH's official application page on workable.