Researcher
expressgroup· Operations
About this role
NATURE AND SCOPE OF JOB
The Researcher is responsible for processing products related to pre-employment background applications that include, but are not limited to, MVRs, civil court cases, criminal cases and registries, drug testing, and OFAC.
SHIFT
Mon-Fri 8:00 AM - 5:00 PM
TRAINING: Training and nesting will be on-site for 1–3 months, with the possibility of moving to remote based on performance.
SALARY
$110,000-$140,000
DESCRIPTION OF DUTIES
- Retrieves and enters data from computer/web-based systems, files, and other documents related to the applicant’s history.
- Locates information quickly and accurately in accordance with applicable state laws and procedures.
- Uses software programs to provide instant criminal results to clients.
- Examines internet databases to help investigate and adjudicate criminal records.
- Performs data entry using spreadsheet or database commands.
- Performs extensive internet inquiries and searches to supplement criminal records.
- Analyzes information collected to identify potential problems or discrepancies.
- Contacts clients and outside resources via phone to verify information.
- Updates order statuses appropriately.
- Handles confidential information responsibly and with good judgment.
- Monitors and implements processing and system changes.
- Other duties as required.
MINIMUM QUALIFICATION REQUIREMENTS:
- A high school diploma or equivalent is required.
- 2 years’ experience in a related field.
- Experience in customer service [or with research/investigations] is required.
- Experience with internet research is required.
- Experience with the legal/court system is preferred.
- Experience with background screening is preferred.
- Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
RESEARCHER SKILLS:
- Adaptability
- Collaboration
- Critical thinking
- Communication
- Problem Solving
- Highly motivated.
- Intellectual Curiosity
- Strong attention to details
- Able to multitask and prioritize assigned tasks in a fast-paced environment
- Demonstrated ability to perform effectively in high-pressure and time-sensitive environments.
Frequently Asked Questions
Is the salary disclosed for the Researcher position at expressgroup?
The salary for this Researcher role at expressgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Researcher position at expressgroup located?
This Researcher role at expressgroup is based in Georgetown, n/a, Guyana. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Researcher role at expressgroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Researcher role in the Operations department at expressgroup.
Which team or department does the Researcher at expressgroup belong to?
This Researcher position is part of the Operations department at expressgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Researcher position at expressgroup?
Click the "Apply Now" button on this page. You will be redirected to expressgroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Researcher job at expressgroup posted?
This Researcher position at expressgroup was posted on Mar 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Researcher
expressgroup
You'll be redirected to expressgroup's official application page on bamboohr.