Casual Receptionist

Pay: Up to £12.71 per hour

Job Description:

Do you love talking to people and consider yourself welcoming yet efficient.? We’re looking for engaging people with good problem-solving skills that can deliver excellent service that our guests will love. Previous hotel reception experience is a must,& ideally you will be someone comfortable multi-tasking their way through a busy shift, dealing with an array of different guest needs & wants.

Our guests stay 7 days a week so we need someone who is available to work a variety of shifts which may include the odd overnight shift (to cover holidays, sickness etc).

As our Casual Receptionist, your main role will be:

· Delivering excellent customer service to all our guests

· Manage all requests we get from guests in a helpful & professional manner

· Contribute fairly to the teams workload on each shift to ensure seamless service for each guest

The ideal candidate will have:

· Previous hotel receptionist experience in a hotel environment using Opera CLOUD

· Excellent problem solving & multi-tasking skills

· Confidence, professionalism and an engaging personality

· Exceptional attention to detail & a passion for the industry

About the Hotel

The Copthorne Hotel Plymouth, is located in the heart of the bustling city centre and provides glorious views over Britain’s “Ocean City”. The hotel offers 135 guest rooms, ranging from Standard, Club and Deluxe. Club room guests can benefit from luxury toiletries, a daily newspaper, bathrobe and slippers, and a mini bar stocked with complimentary soft drinks. The club package also includes additional privileges, including early check-in and late check-out, and a Club Guest Rewards voucher for 2 complimentary drinks and bar snacks during your stay.

50 Degrees North Brasserie & Bar offers an informal atmosphere and a menu that focuses on sourcing the very best in local produce. Both are open daily and offer light snacks, afternoon tea and cold beverages.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

· Life Assurance

· Cash Health Plan cover option available

· Career development pathways and regular salary reviews

· Employee Discounted Accommodation and F&B discounts worldwide!

· Apprenticeship/Placement/Training opportunities

· Meals Provided on Duty

· Free car parking

· Social Events, Wellbeing and Team Activities

· Uniform (Laundry / Dry Cleaning for Uniform)

· Length of Service related holiday scheme

· Recommend a Friend Scheme

… and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

If this sounds like the perfect opportunity for you then please, apply now!

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

• hotel receptionist: 1 year (preferred)

Work Location: In person