Credit Control Officer

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About this role

Job Summary

The Credit Control Officer is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.

Duties and Responsibilities

  • Take charge of managing accounts receivable by actively following up on outstanding payments.
  • Engage with customers to address payment concerns and swiftly resolve any disputes.
  • Send timely reminder letters and notices to accounts with overdue payments.
  • Analyze accounts requiring escalation and recommend the best course of action.
  • Collaborate seamlessly with other departments to identify and fix billing discrepancies.
  • Prepare accurate credit and debit notes whenever necessary.
  • Strive to meet or surpass the collections targets set by management.
  • Support the preparation of insightful statistical and financial reports as needed.

Qualifications and Experience Required

  • Degree or Diploma: A qualification in a relevant field such as Finance, Accounting, Business Administration, or Commercial Law.
  • Specialized Training: Coursework or professional development focused on credit risk management, collections procedures, or accounts receivable.

Professional Experience: Capability to resolve complex client queries by liaising with multiple departments and obtaining necessary documentation (e.g., copies of invoices, proof of delivery).

Reporting: Ability to analyze debtor accounts and effectively report outstanding issues and potential risks to management.

  • Credit Control/Collections Experience: A minimum of 1-3 years of direct experience in a credit control, accounts receivable, or collections role.
  • Financial Administration: Proven experience in debt management, including dealing with late payments and initiating legal or collection proceedings.
  • System Proficiency: Demonstrated experience working with credit management systems (like the mention of the iCABS system for issuing credit notes and updating contracts).

Key Skills and Competencies

  • Communication and Negotiation: Excellent written and verbal communication skills for contacting debtors via email, letters, and telephone, and negotiating payment plans.
  • Attention to Detail: Strong record-keeping abilities to maintain communication logs for accounts that may escalate to court proceedings.
  • Health and Life Insurance
  • Pension Plan
  • Training & Development

Frequently Asked Questions

Is the salary disclosed for the Credit Control Officer position at fPa2RXiP9GqzdAcEKZVYa9?
The salary for this Credit Control Officer role at fPa2RXiP9GqzdAcEKZVYa9 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Credit Control Officer position at fPa2RXiP9GqzdAcEKZVYa9 located?
This Credit Control Officer role at fPa2RXiP9GqzdAcEKZVYa9 is based in Aranguez, San Juan-Laventille, Trinidad and Tobago. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Credit Control Officer role at fPa2RXiP9GqzdAcEKZVYa9 full-time or part-time?
This is listed as a Full time position. It is posted as a Credit Control Officer role in the LATAM department at fPa2RXiP9GqzdAcEKZVYa9.
Which team or department does the Credit Control Officer at fPa2RXiP9GqzdAcEKZVYa9 belong to?
This Credit Control Officer position is part of the LATAM department at fPa2RXiP9GqzdAcEKZVYa9. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Credit Control Officer position at fPa2RXiP9GqzdAcEKZVYa9?
Click the "Apply Now" button on this page. You will be redirected to fPa2RXiP9GqzdAcEKZVYa9's official application portal hosted on workable where you can submit your application directly.
When was the Credit Control Officer job at fPa2RXiP9GqzdAcEKZVYa9 posted?
This Credit Control Officer position at fPa2RXiP9GqzdAcEKZVYa9 was posted on Apr 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Credit Control Officer
fPa2RXiP9GqzdAcEKZVYa9
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