Inside Sales Manager - Oncology (Patient Counsellor)
uKzL69ePFf1Gu7nVvi5kdz· Everhope Oncology
About this role
Job Title: Inside Sales Manager – Oncology (Patient Counsellor)
Location: Gurgaon
Department: Sales & Patient Counselling
Reports To: Inside Sales Head / Business Head
Role Summary:
We are seeking passionate and empathetic inside sales professionals to support Everhope Oncology’s mission of delivering compassionate cancer care. The Inside Sales Manager will be responsible for converting inbound leads into OPDs (walk-ins and treatments) by understanding patient needs, counselling them on the right care options, and ensuring a seamless experience from enquiry to treatment start.
Key Responsibilities:
- Lead Conversion:
- Handle incoming patient enquiries (via WhatsApp, calls, website, etc.) and proactively follow up.
- Qualify leads and understand patient needs, symptoms, diagnosis stage, treatment concerns, financial constraints, and emotional readiness.
- Drive OPD bookings and convert consultations into treatments (chemotherapy, immunotherapy, targeted therapy).
- Patient Counselling:
- Educate patients on Everhope’s value proposition: no wait time, private suites, 1:1 care manager, insurance support, second opinions, and holistic care (nutrition, emotional support).
- Offer appropriate solutions based on medical needs, affordability, and patient journey stage.
- CRM & Documentation:
- Log all interactions and status updates in the CRM.
- Maintain follow-up schedules and ensure no drop-offs in the funnel.
- Track lead status daily: Active, Cold, Reconnect, Converted, Not Interested.
- Coordination & Support:
- Liaise with different teams to coordinate consults and treatment bookings.
- Provide assistance on insurance and No Cost EMI options, working closely with financing partners.
- Performance Tracking:
- Meet daily, weekly, and monthly conversion and call targets.
- Share inputs on lead quality and campaign effectiveness with the marketing team.
Required Skills & Attributes:
- Excellent communication skills in English and Hindi (empathetic, confident, clear)
- Sales acumen with a strong consultative approach
- Patient-first mindset with high emotional intelligence
- Good grasp of CRM tools and follow-up discipline
- High ownership and ability to work under pressure
- Prior healthcare, dental, diagnostics, or wellness counselling experience preferred
Eligibility Criteria:
- Education: Graduate in any discipline (Preferred: B.Sc., BPT, BDS)
- Experience: 2–4 years in Inside Sales / Patient Counselling / Teleconsult Sales / Wellness Sales
- Location: Gurgaon (WFO)
What We Offer:
- Fixed salary + attractive incentive structure
- Immersive training in oncology & patient engagement
- High-growth role with future vertical and horizontal growth paths
- Opportunity to impact lives in a meaningful way
Frequently Asked Questions
Is the salary disclosed for the Inside Sales Manager - Oncology (Patient Counsellor) position at uKzL69ePFf1Gu7nVvi5kdz?
The salary for this Inside Sales Manager - Oncology (Patient Counsellor) role at uKzL69ePFf1Gu7nVvi5kdz is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inside Sales Manager - Oncology (Patient Counsellor) position at uKzL69ePFf1Gu7nVvi5kdz located?
This Inside Sales Manager - Oncology (Patient Counsellor) role at uKzL69ePFf1Gu7nVvi5kdz is based in GURUGRAM, Delhi, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Inside Sales Manager - Oncology (Patient Counsellor) role at uKzL69ePFf1Gu7nVvi5kdz full-time or part-time?
This is listed as a Full time position. It is posted as a Inside Sales Manager - Oncology (Patient Counsellor) role in the Everhope Oncology department at uKzL69ePFf1Gu7nVvi5kdz.
Which team or department does the Inside Sales Manager - Oncology (Patient Counsellor) at uKzL69ePFf1Gu7nVvi5kdz belong to?
This Inside Sales Manager - Oncology (Patient Counsellor) position is part of the Everhope Oncology department at uKzL69ePFf1Gu7nVvi5kdz. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inside Sales Manager - Oncology (Patient Counsellor) position at uKzL69ePFf1Gu7nVvi5kdz?
Click the "Apply Now" button on this page. You will be redirected to uKzL69ePFf1Gu7nVvi5kdz's official application portal hosted on workable where you can submit your application directly.
When was the Inside Sales Manager - Oncology (Patient Counsellor) job at uKzL69ePFf1Gu7nVvi5kdz posted?
This Inside Sales Manager - Oncology (Patient Counsellor) position at uKzL69ePFf1Gu7nVvi5kdz was posted on Aug 4, 2025. Apply as soon as possible — early applications are often reviewed first.
Inside Sales Manager - Oncology (Patient Counsellor)
uKzL69ePFf1Gu7nVvi5kdz
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