Call Center Representative
Techop Solutions International· Contact & Ops Centers
About this role
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note: Remote position, but Candidate must reside within Norfolk, VA or nearby cities.
Duties:
- Answer and track incoming calls
- Prepare and submit accurate, detailed reports in government systems
- Accurately record all details in accordance with procedures
- Conduct database and open-source research
- Route and escalate calls appropriately
- Other duties, as assigned
- 3 + years experience in a call center
- Associates Degree or higher completed degree (May be substituted with additional work experience.)
- Proven ability to multitask simultaneously communicating and inputting data
- Strong written and verbal communication skills
- Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
- Experience in handling sensitive information
Frequently Asked Questions
Is the salary disclosed for the Call Center Representative position at Techop Solutions International?
The salary for this Call Center Representative role at Techop Solutions International is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Call Center Representative job at Techop Solutions International remote?
Yes, this Call Center Representative position at Techop Solutions International is remote, with team members based in Norfolk, Virginia, United States, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Call Center Representative role at Techop Solutions International full-time or part-time?
This is listed as a Full time position. It is posted as a Call Center Representative role in the Contact & Ops Centers department at Techop Solutions International.
Which team or department does the Call Center Representative at Techop Solutions International belong to?
This Call Center Representative position is part of the Contact & Ops Centers department at Techop Solutions International. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Representative position at Techop Solutions International?
Click the "Apply Now" button on this page. You will be redirected to Techop Solutions International's official application portal hosted on workable where you can submit your application directly.
When was the Call Center Representative job at Techop Solutions International posted?
This Call Center Representative position at Techop Solutions International was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Representative
Techop Solutions International
You'll be redirected to Techop Solutions International's official application page on workable.