Call Center Employee
About this role
LMW, on behalf of its client in the banking sector is looking for a Call Center Employee to join their team.
The role's key responsibilities are as follows:
- Provide customer support via telephone, email, and online chat regarding banking products and services.
- Process and execute banking transactions in accordance with internal procedures.
- Assist customers with e-banking and mobile banking services.
- Handle card cancellation requests due to loss or theft.
- Manage and register customer requests across the full range of banking products and services.
- Resolve customer inquiries and provide appropriate solutions.
- Handle customer complaints and ensure timely issue resolution.
- Collaborate with internal departments to effectively address customer needs.
- Inform existing and prospective customers about available banking products and services.
- Promote banking and insurance products in a consultative manner
- University, College, or High School Diploma.
- Strong digital literacy and computer skills.
- Fluency in Greek and good command of the English language.
- Reliable internet connection.
- Availability to work on a 24/7 rotating shift schedule.
- Excellent verbal and written communication skills.
- Customer-oriented mindset with a results-driven approach.
- Strong teamwork and collaboration skills.
- Previous experience in a customer service or contact center environment will be considered an asset.
- Competitive monthly remuneration package.
- Company-provided equipment.
- Hybrid working model (3 days on-site and 2 days remote).
- Performance-based incentive scheme upon successful completion of training and integration into the Customer Service & Sales team.
- Salary progression linked to the acquisition of new service competencies.
- Ongoing training within one of the most dynamic sectors of the financial services industry.
- Opportunities to develop organizational and leadership skills.
- Professional certifications in insurance, investment, and lending products.
- Career development opportunities within the organization.
- Modern, collaborative, and friendly working environment.
Frequently Asked Questions
Is the salary disclosed for the Call Center Employee position at hH1RggBceR98t8m6JXqucB?
The salary for this Call Center Employee role at hH1RggBceR98t8m6JXqucB is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Employee position at hH1RggBceR98t8m6JXqucB located?
This Call Center Employee role at hH1RggBceR98t8m6JXqucB is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Call Center Employee position at hH1RggBceR98t8m6JXqucB?
Click the "Apply Now" button on this page. You will be redirected to hH1RggBceR98t8m6JXqucB's official application portal hosted on workable where you can submit your application directly.
When was the Call Center Employee job at hH1RggBceR98t8m6JXqucB posted?
This Call Center Employee position at hH1RggBceR98t8m6JXqucB was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Employee
hH1RggBceR98t8m6JXqucB
You'll be redirected to hH1RggBceR98t8m6JXqucB's official application page on workable.