Project Manager - IT Services and Operations
About this role
LMW HR Group is a leading human resources consulting firm committed to providing top-notch HR solutions. We are currently seeking a a highly motivated Project Manager for overseeing the daily operational execution, collaborating with project teams, and acting as the principal point of coordination and communication among stakeholders.
Responsibilities
- Manage daily IT service delivery to ensure alignment with Service Level Agreements (SLAs) and key performance indicators (KPIs)"
- Collaborate with support teams to optimize service performance, availability, and capacity and manage relationships with third-party vendors or service provider
- Provide periodic service reports to stakeholders
- Drive service improvements to boost efficiency, cut costs, and enhance customer satisfaction.
- Collaborate with ITSM teams to address process, training, and policy gaps.
- Lead and mentor teams, promoting accountability and continuous learning.
- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
- 3+ years experience in IT service delivery, service management, or a related role.
- Proficiency in English language is essential for this position.
- Strong understanding of IT service management (ITSM) frameworks (ITIL certification preferred).
- Experience with ITSM tools such as ServiceNow, Jira, or similar platforms.
- Strong sense of responsibility, results orientation and proven ability to collaborate effectively across departments
- Strong knowledge of IT infrastructure, networks, and enterprise systems.
Preferred Skills:
- Possession of ITIL v3/v4 Foundation certification or a higher level certification is advantageous.
- It is preferable to have experience in cloud computing, cybersecurity, or DevOps, along with a solid understanding of Agile and DevOps methodologies.
- Competitive salary & benefits package.
- Career growth opportunities in a dynamic and expanding company.
- Work in a dynamic and supportive team-oriented environment.
Frequently Asked Questions
Is the salary disclosed for the Project Manager - IT Services and Operations position at hH1RggBceR98t8m6JXqucB?
The salary for this Project Manager - IT Services and Operations role at hH1RggBceR98t8m6JXqucB is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Project Manager - IT Services and Operations position at hH1RggBceR98t8m6JXqucB located?
This Project Manager - IT Services and Operations role at hH1RggBceR98t8m6JXqucB is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Project Manager - IT Services and Operations role at hH1RggBceR98t8m6JXqucB full-time or part-time?
This is listed as a Full time position. It is posted as a Project Manager - IT Services and Operations role at hH1RggBceR98t8m6JXqucB.
How do I apply for the Project Manager - IT Services and Operations position at hH1RggBceR98t8m6JXqucB?
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When was the Project Manager - IT Services and Operations job at hH1RggBceR98t8m6JXqucB posted?
This Project Manager - IT Services and Operations position at hH1RggBceR98t8m6JXqucB was posted on Mar 7, 2025. Apply as soon as possible — early applications are often reviewed first.
Project Manager - IT Services and Operations
hH1RggBceR98t8m6JXqucB
You'll be redirected to hH1RggBceR98t8m6JXqucB's official application page on workable.