Business Development Representative - Technology Solutions
About this role
Mellon Albania, a subsidiary of Mellon Technologies and member of Mellon Group of Companies, was founded in 2004 in Tirana and offers leading front-end and back-end transaction solutions and services to organizations with strong consumer business, such as Retail Banks, Public Utilities, Telecommunications Providers and large Private Companies. Our portfolio includes digital payment platforms, self-service banking solutions, customer onboarding systems, identity verification technologies, and more. We help our clients accelerate their digital transformation and bring competitive products to market faster.
We are seeking a Business Development Representative to identify, develop, and close opportunities for our innovative solutions and services. Working closely with the General Manager and technical team, you will play a key role in expanding our client base and strengthening existing relationships in the Albanian market.
Responsibilities
- Identify and qualify new business opportunities in target industries such as banking, telecommunications, and utilities.
- Develop and maintain a strong sales pipeline, advancing opportunities from prospecting to contract closure.
- Conduct product demonstrations, presentations, and proof-of-concepts for enterprise clients.
- Manage existing accounts to drive retention and upselling opportunities.
- Schedule appointments with potential clients to discuss product features and benefits.
- Prepare and deliver compelling sales proposals and RFP responses.
- Prepare reports on sales performance including forecasts, quotas, and commissions and maintain account records.
- Inform the clients about pricing and delivery timeframes.
- Follow up with clients after meetings to ensure that they are satisfied with the service received and try to and resolve any issues.
- Process orders, following up with customers to ensure that orders were received.
- Interpret sales data to make suggestions on how to improve the sales process.
- Bachelor’s Degree in Technology/Economics/Business Administration or related discipline.
- 2-3 years of B2B sales experience in a technology or product driven environment
- Excellent PC Skills (knowledge of MS Office package and basic knowledge of ERP systems).
- Excellent Communication Skills, verbal and written.
- Previous experience in a similar position will be a plus.
- Very good communication skills in English (oral and written)
- Opportunities to evolve into an international hyper-technological working environment
- Multinational working environment
- A people-oriented organization which fosters professional growth
- Competitive salary
- Training and development opportunities
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