2nd Shift Direct Care

Apply Now ↗
📍 Agawam, Massachusetts, United StatesPart time

About this role

The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, independence, and community engagement, embodying MHA’s Core Values of Respect, Integrity, and Compassion, while adhering to all relevant policies and guidelines.

Pay Rate: $20 an hour

Open Shift: Sundays 12pm - 8pm (8hrs)

Key Responsibilities

  • Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
  • Assist with personal care, daily routines, meal preparation, and support participants in managing finances and transportation.
  • Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
  • Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
  • Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
  • Demonstrate professionalism, collaborate with the team, and support program goals.

 

About New Ways Services – (ABI Division)

New Way is MHA’s residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.

 

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Valid driver’s license, sufficient insurance, and a reliable vehicle.
  • Ability to work independently and as part of a team, managing time and priorities effectively.
  • Flexibility to adapt to the evolving needs of participants.
  • Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
  • Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid.
  • Minimum age of 18; high school diploma or equivalent preferred.
  • Six months of relevant experience preferred, especially with individuals with brain injuries or mental health challenges.

Frequently Asked Questions

Is the salary disclosed for the 2nd Shift Direct Care position at Mental Health Association Western Ma?
The salary for this 2nd Shift Direct Care role at Mental Health Association Western Ma is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 2nd Shift Direct Care position at Mental Health Association Western Ma located?
This 2nd Shift Direct Care role at Mental Health Association Western Ma is based in Agawam, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the 2nd Shift Direct Care role at Mental Health Association Western Ma full-time or part-time?
This is listed as a Part time position. It is posted as a 2nd Shift Direct Care role in the New Way Services department at Mental Health Association Western Ma.
Which team or department does the 2nd Shift Direct Care at Mental Health Association Western Ma belong to?
This 2nd Shift Direct Care position is part of the New Way Services department at Mental Health Association Western Ma. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 2nd Shift Direct Care position at Mental Health Association Western Ma?
Click the "Apply Now" button on this page. You will be redirected to Mental Health Association Western Ma's official application portal hosted on workable where you can submit your application directly.
When was the 2nd Shift Direct Care job at Mental Health Association Western Ma posted?
This 2nd Shift Direct Care position at Mental Health Association Western Ma was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
2nd Shift Direct Care
Mental Health Association Western Ma
Apply for this role ↗

You'll be redirected to Mental Health Association Western Ma's official application page on workable.