1st Shift Direct Care

Mental Health Association Western Ma· Division of Recovery Services (DRS)
Apply Now ↗
📍 Springfield, Massachusetts, United StatesPart time

About this role

Position Summary

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines. 

Pay Rate: $20 an hour

Open Shift: Friday & Saturday 8am-4pm (16hrs)

Key Responsibilities

  • Support participants with daily routines (cooking, cleaning, hygiene, etc.)
  • Teach life skills and promote independence
  • Provide transportation to appointments or activities
  • Encourage self-advocacy and connect participants to community resources
  • Facilitate group activities and house meetings
  • Respond to health or behavioral concerns using supportive strategies
  • Maintain accurate documentation and uphold safety protocols

 

 About the Division of Recovery Services (DRS)

The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • High school diploma or equivalent (GED)
  • Human services experience is preferred
  • Valid driver’s license
  • Reliable transportation to utilize during work hours
  • Auto insurance with your name listed as an insured driver on the policy
  • Must be at least 18 years old
  • Strong communication skills and a team-first mindset
  • Patience, compassion, and the ability to adapt to participant needs
  • Ability to pass background checks and required certifications (MAP, CPR, First Aid)

Frequently Asked Questions

Is the salary disclosed for the 1st Shift Direct Care position at Mental Health Association Western Ma?
The salary for this 1st Shift Direct Care role at Mental Health Association Western Ma is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 1st Shift Direct Care position at Mental Health Association Western Ma located?
This 1st Shift Direct Care role at Mental Health Association Western Ma is based in Springfield, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the 1st Shift Direct Care role at Mental Health Association Western Ma full-time or part-time?
This is listed as a Part time position. It is posted as a 1st Shift Direct Care role in the Division of Recovery Services (DRS) department at Mental Health Association Western Ma.
Which team or department does the 1st Shift Direct Care at Mental Health Association Western Ma belong to?
This 1st Shift Direct Care position is part of the Division of Recovery Services (DRS) department at Mental Health Association Western Ma. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 1st Shift Direct Care position at Mental Health Association Western Ma?
Click the "Apply Now" button on this page. You will be redirected to Mental Health Association Western Ma's official application portal hosted on workable where you can submit your application directly.
When was the 1st Shift Direct Care job at Mental Health Association Western Ma posted?
This 1st Shift Direct Care position at Mental Health Association Western Ma was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
1st Shift Direct Care
Mental Health Association Western Ma
Apply for this role ↗

You'll be redirected to Mental Health Association Western Ma's official application page on workable.