Senior Salesforce Service Cloud Developer
Weekday AI· Weekday's Client via platform
About this role
This role is for one of the Weekday's clients
Salary range: Rs 1000000 - Rs 3000000 (ie INR 10-30 LPA)
Min Experience: 8+ years
Location: Gurgaon
JobType: full-time
Required Skills and Experience:
- Experience in developing with Salesforce Service Cloud Voice and Amazon Connect Center.
- Highly proficient in Apex, Visualforce (VF), and Lightning Web Components (LWC) development.
Primary Responsibilities:
- Implement and support Service Cloud features including Service Console, Service Cloud Voice, Amazon Connect Center, Omni-Channel, Live Agent, and Knowledge Base.
- Design and develop tailored solutions on the Salesforce Service Cloud platform to fulfill essential business functions, align with project goals, meet client requirements, and achieve company objectives.
- Collaborate with IT teams and business stakeholders to gather requirements and convert them into technical specifications.
- Conduct data modeling, system integration, and perform both automated and manual data migrations.
- Create and maintain customized Apex and Visualforce code, Lightning components, and other relevant technologies to build robust applications.
- Integrate Salesforce with external systems using REST and SOAP APIs, middleware, and third-party applications.
- Implement and manage Salesforce workflows, validation rules, Process Builders, and other automation tools.
- Ensure scalability, security, and performance of Salesforce applications.
- Troubleshoot and resolve Salesforce-related technical issues.
- Provide expert guidance and recommend best practices for integrating Salesforce with other systems.
- Stay current with Salesforce releases, updates, new features, and industry best practices, applying this knowledge to ongoing development efforts.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 8 years of experience as a Salesforce Developer, including a minimum of 3 years focused on Service Cloud.
- Salesforce certifications such as Service Cloud Consultant, Platform Developer I & II, and Administrator are highly preferred.
- Proficiency with Salesforce development tools and technologies, including Apex, Visualforce, Lightning Components, SOQL, and SOSL.
- Extensive hands-on experience with Salesforce Service Cloud, particularly Service Cloud Voice and Amazon Connect Center.
- Experience with Experience Cloud and AgentForce is a strong advantage.
- Proven expertise in Salesforce integration patterns, including REST and SOAP APIs, data loaders, and third-party integration tools.
- Ability to design and implement complex, scalable, secure, and maintainable Salesforce solutions.
- Familiarity with Agile development methodologies.
- Excellent problem-solving skills with the capacity to work independently and collaboratively within teams.
- Strong communication and interpersonal abilities to effectively engage with stakeholders at various levels.
- Demonstrated capability to handle multiple priorities and projects in a dynamic, fast-paced environment.
Essential Skills
Salesforce Developer, Service Cloud
Frequently Asked Questions
Is the salary disclosed for the Senior Salesforce Service Cloud Developer position at Weekday AI?
The salary for this Senior Salesforce Service Cloud Developer role at Weekday AI is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Salesforce Service Cloud Developer position at Weekday AI located?
This Senior Salesforce Service Cloud Developer role at Weekday AI is based in Gurugram, Haryana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Salesforce Service Cloud Developer role at Weekday AI full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Salesforce Service Cloud Developer role in the Weekday's Client via platform department at Weekday AI.
Which team or department does the Senior Salesforce Service Cloud Developer at Weekday AI belong to?
This Senior Salesforce Service Cloud Developer position is part of the Weekday's Client via platform department at Weekday AI. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Salesforce Service Cloud Developer position at Weekday AI?
Click the "Apply Now" button on this page. You will be redirected to Weekday AI's official application portal hosted on workable where you can submit your application directly.
When was the Senior Salesforce Service Cloud Developer job at Weekday AI posted?
This Senior Salesforce Service Cloud Developer position at Weekday AI was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Salesforce Service Cloud Developer
Weekday AI
You'll be redirected to Weekday AI's official application page on workable.