About this role

Headquarters: Perth, Australia
URL: https://www.thecareside.com.au/

As our Inside Sales Team Leader, you will lead the team responsible for converting inbound enquiries into qualified appointments for our field sales team. Your work will directly impact new client growth, sales performance, and our geographic expansion across Australia.

You will manage an established team of 6โ€“8 inside sales representatives based in the Philippines. The team follows up with inbound enquiries, qualifies prospective clients, and schedules phone consultations or in-home visits with our field sales team. Success in this role is measured by the number of appointments booked and downstream sales conversions.

The ideal candidate has experience leading inside sales, SDR, appointment-setting, telemarketing, or call centre teams in a performance-driven environment. This role is best suited to candidates based in Southeast Asia who have experience leading Philippines-based teams and working with companies based in Australia, the United States, or the United Kingdom. Experience living or working as an expatriate is highly desirable. Candidates must be able to work during Australian business hours.

Your Responsibilities

  • Develop, train, and coach inside sales representatives

  • Conduct regular one-on-one coaching sessions, performance reviews, and sales training sessions

  • Monitor and improve key performance indicators, including lead response times, appointment booking rates, and sales conversions

  • Collaborate with marketing and field sales teams to improve handoffs

  • Become an expert in Australiaโ€™s aged care system, home care funding, and The CareSideโ€™s service offering so you can effectively coach the team and improve sales

Your Background

  • 2+ years of experience managing sales, SDR, BDR, or call centre teams

  • Experience coaching sales representatives using KPIs and performance metrics

  • Experience managing remote teams

  • Strong understanding of consultative selling and buyer psychology

  • Excellent verbal and written communication skills

  • Ability to analyse data, identify bottlenecks, and improve processes

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To apply: https://weworkremotely.com/remote-jobs/the-careside-inside-sales-team-leader

Frequently Asked Questions

Is the salary disclosed for the Inside Sales Team Leader position at The Careside?
The salary for this Inside Sales Team Leader role at The Careside is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Inside Sales Team Leader job at The Careside remote?
Yes, this Inside Sales Team Leader position at The Careside is remote, with team members based in Anywhere in the World, Remote, Western Australia, ๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia, ๐Ÿ‡ฐ๐Ÿ‡ท Korea (Republic of), ๐Ÿ‡ฒ๐Ÿ‡พ Malaysia, ๐Ÿ‡ธ๐Ÿ‡ฌ Singapore, ๐Ÿ‡น๐Ÿ‡ญ Thailand, ๐Ÿ‡น๐Ÿ‡ผ Taiwan, Province of China, and ๐Ÿ‡ป๐Ÿ‡ณ Viet Nam. You can work from home or anywhere in the supported regions.
Is the Inside Sales Team Leader role at The Careside full-time or part-time?
This is listed as a Full Time position. It is posted as a Inside Sales Team Leader role in the Sales and Marketing department at The Careside.
Which team or department does the Inside Sales Team Leader at The Careside belong to?
This Inside Sales Team Leader position is part of the Sales and Marketing department at The Careside. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inside Sales Team Leader position at The Careside?
Click the "Apply Now" button on this page. You will be redirected to The Careside's official application portal hosted on weworkremotely where you can submit your application directly.
When was the Inside Sales Team Leader job at The Careside posted?
This Inside Sales Team Leader position at The Careside was posted on Jun 10, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Inside Sales Team Leader
The Careside
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