IT Field Engineer

mgedut1· Field Engineers
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🌍 Remote📍 RemoteFull Time

About this role

Looking to join an innovative, exciting and fast moving IT company?


At eduthing, we’re a leading provider of innovative IT solutions, empowering schools to thrive in a digital-first world. Our expert team delivers top-tier services to schools and we’re looking to expand our talented workforce. Join us and help shape the future of technology!


As an IT Field Engineer, you will be the face of our company in the field, providing on-site technical support, installations, troubleshooting, and maintenance to our clients. This role is perfect for someone with strong technical expertise, excellent problem-solving skills, and a passion for customer service.


The varied nature of this role requires an intelligent and enthusiastic person who has the ability to think outside the box to solve issues independently, but who can also work effectively with our wider IT and school teams.


Key Responsibilities:

  • Provide on-site technical support and troubleshooting for hardware, software, and network issues.
  • Perform installations, upgrades, and repairs of IT equipment and systems.
  • Maintain and monitor systems to ensure optimum performance and security.
  • Collaborate with internal teams to resolve complex issues and enhance system functionality.
  • Communicate effectively with clients, providing timely updates and recommendations.
  • Assist in configuring and testing new technology systems.
  • Provide training and support for end-users on hardware and software solutions.


Requirements:

  • Full, clean UK driving license (essential).
  • Proven experience in a similar technical support role.
  • Strong knowledge of IT infrastructure, systems, and equipment.
  • Ability to work independently and manage multiple tasks effectively.


If you love playing with the latest tech, enjoy challenge and are looking for fast career progression in a proactive and flexible company, then this could be the role for you!

 

Please note, there is no set location for this role due to it being field based, however it is likely this role will be around our Surrey cluster.

 

We retain the right to withdraw this advertisement upon the selection of a suitable candidate. Your interest and application are welcomed

Frequently Asked Questions

Is the salary disclosed for the IT Field Engineer position at mgedut1?
The salary for this IT Field Engineer role at mgedut1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the IT Field Engineer job at mgedut1 remote?
Yes, this IT Field Engineer position at mgedut1 is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the IT Field Engineer role at mgedut1 full-time or part-time?
This is listed as a Full Time position. It is posted as a IT Field Engineer role in the Field Engineers department at mgedut1.
Which team or department does the IT Field Engineer at mgedut1 belong to?
This IT Field Engineer position is part of the Field Engineers department at mgedut1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Field Engineer position at mgedut1?
Click the "Apply Now" button on this page. You will be redirected to mgedut1's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT Field Engineer job at mgedut1 posted?
This IT Field Engineer position at mgedut1 was posted on Mar 11, 2025. Apply as soon as possible — early applications are often reviewed first.
IT Field Engineer
mgedut1
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