Product Quality Associate (Abóboda Factory)

Job Description Summary

Lead initiatives to ensure compliance with quality and reliability standards, including small-scale improvement projects and minor process enhancements.

As a Product Quality your role will be to:

Key Responsibilities:

• Supplier Qualification: Lead the qualification process for new suppliers, including quality system assessments, capability studies, and approval workflows.
• Supplier Audits: Plan, conduct, and report on-site and remote audits (process, system, product) per ISO 9001 (preferential).
• Non-Conformance Management: Manage incoming NCRs, drive 8D or A3 / root cause analysis.
• Claims & Evidence Management: Evaluate supplier responsibility in quality disputes, consolidate inspection records, test reports, and shipping documentation to support or defend claims.
• Supplier Performance Monitoring: Track KPIs, conduct regular performance reviews.
• Risk Management: Identify and mitigate supply chain quality risks, maintain a supplier risk register.
• Continuous Improvement: Deploy lean and quality improvement tools (FMEA, Six Sigma) across the supplier base.
• Cross-functional Collaboration: Partner with Procurement, Engineering, Production and Operations to embed quality requirements from design through delivery.
• Documentation & Compliance: Maintain supplier quality records in ERP/QMS, ensure compliance with customer-specific requirements and regulations.

About the ideal candidate:

• Minimum of 2–3 years of experience in Supplier Quality, Manufacturing Quality or a related function.
• Solid knowledge of ISO 9001 (preferential).
• Proven experience conducting 2nd-party supplier audits, Lead Auditor certification is a plus.
• Proficiency in: 8D, A3, FMEA, Control Plans.
• Experience with ERP systems (SAP, Oracle) and QMS platforms.
• Strong analytical skills, ability to translate inspection and test data into actionable conclusions.
• Fluency in English (written). 

What we can offer you:       

•  A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
•  Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• 珞 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
•  A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
•  A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
•  A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
•  A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

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