Line Troubleman
ameren
Full time
Operations Support Rep
ameren· AIC Ameren Illinois
About this role
About Ameren Illinois
Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities.
Job Description
The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include:
Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.
Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.
Responsible for updating daily orders in Customer Service System (CSS), OAS, and Maximosystems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.
Contact with customers concerning updates and changes with schedules and orders.
Accurately maintain files and records.
Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed.
Position Requirements
High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.
Must have good communication and human relations skills and the ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position.
*This position is covered by IBEW Local 51 previously 1306 Operating Labor Agreement*
Hourly Pay:
Grade Step BB 039 Step 1 of 6 - 25.42 USDGrade Step BB 039 Step 2 of 6 - 27.74 USDGrade Step BB 039 Step 3 of 6 - 28.79 USDGrade Step BB 039 Step 4 of 6 - 30.28 USDGrade Step BB 039 Step 5 of 6 - 32.22 USDGrade Step BB 039 Step 6 of 6 (Top Step) - 35.34 USDPosition is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees.
If end date is listed, the posting will come down at 12:00 am on that date:
Tuesday July 07, 2026All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.
Frequently Asked Questions
Is the salary disclosed for the Operations Support Rep position at ameren?
The salary for this Operations Support Rep role at ameren is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Support Rep position at ameren located?
This Operations Support Rep role at ameren is based in Bloomington, IL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Support Rep role at ameren full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Support Rep role in the AIC Ameren Illinois department at ameren.
Which team or department does the Operations Support Rep at ameren belong to?
This Operations Support Rep position is part of the AIC Ameren Illinois department at ameren. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Support Rep position at ameren?
Click the "Apply Now" button on this page. You will be redirected to ameren's official application portal hosted on workday where you can submit your application directly.
Operations Support Rep
ameren
You'll be redirected to ameren's official application page on Workday.