Internal Audit Manager

Pinnacle Fund Services (“Pinnacle”) is a privately-owned company headquartered in Vancouver that provides high-quality accounting and administrative services to hedge funds, private equity funds, and other investment vehicles in Canada, the United States and internationally. Pinnacle provides clients with responsive service and provides employees with a dynamic workplace and career growth potential. To support our growing business, Pinnacle is seeking outstanding candidates for the role of Internal Audit Manager to join our Risk & Compliance Team.

To support our growing business, Pinnacle is seeking outstanding candidates who are team players, possess a strong work ethic, and can take initiative in a growing entrepreneurial company to join our Quality Assurance Team in the role of Internal Audit Manager. A commitment to continuous learning and development is a strong part of our culture.

Job description

As an Internal Audit Manager at Pinnacle Fund Services, you will support the Head of Quality Assurance on:

• enterprise risk assessment and reporting
• controls governance and continuous monitoring
• policies, procedures, and change management
• process improvement and operational effectiveness

Responsibilities

1. Control Design & Testing:

• Own the controls framework, including control design standards, documentation expectations, and testing methodology.
• Prepare and present an annual internal audit plan to Senior Management for approval. If necessary, propose changes to the plan throughout the year based upon current testing results.
• Develop and maintain internal audit procedures to ensure that best practices are adhered to and that audits address specific areas of risk.
• Undertake the approved internal audit plan in line with agreed internal audit procedures liaising with relevant staff throughout the organization.
• Propose audit recommendations to address control deficiencies and discuss with relevant department leaders as necessary.
• Prepare and present quarterly internal audit reports to senior leadership highlighting testing outcomes, key risk indicators, and recommendations.
• Monitor the implementation of any audit recommendations.
• Identify common themes across audits and organization-wide issues, proposing appropriate systems improvements. 

2. Other Audits:

• Manage the annual SOC audit process end-to-end as the primary liaison with external auditors and internal control owners, including readiness planning and evidence coordination.
• Perform the annual AML audit plan, including scope, testing approach, documentation , and final reporting.
• Present audit results, themes, and remediation plans to management, and track action items through completion.

3. Policy & Procedure Development:

• Assist with the development and implementation of new policies, procedures, and standards in alignment with organizational objectives and industry best practices, partnering with subject matter experts and business leaders.
• Establish and maintain a policy governance process (review cycles, approvals, version control, and attestations) to ensure policies remain current, effective, and audit ready.

4. Training & Knowledge Sharing:

• Assist with the training program by identifying training gaps based on policies and procedures and audit findings, and support updates to training content, delivery, and completion tracking as needed.
• Serve as a trusted advisor and escalation point on policies and controls.

Required Skills & Experience

• High level of English both spoken and written (C1 and above).
• Accounting designation (e.g., CPA, CA, ACCA, or equivalent).
• 5+ years’ experience in audit within a financial institution, fund administrator, or related professional services environment.
• Demonstrated experience managing audits and leading remediation planning and execution.
• Excellent communication and reporting skills (verbal and written).
• Exceptional attention to detail.
• Planning & analytical skills.
• Proactive, cooperative and supportive team players.
• Proficient in Microsoft Office.
• Ability to manage multiple priorities, set direction, and execute against deadlines in a fast-paced environment.

Desired Skills & Experience

• Certified Internal Auditor (CIA) designation.
• Certified Anti-Money Laundering Specialist (CAMS) designation.
• Practical experience of Anti-money laundering regulations.
• Experience working in fund administration and/or within the private equity or hedge fund space.
• Experience developing and delivering training programs and advising senior stakeholders.
• People leadership experience (formal or informal), including coaching, quality review, and capacity planning.

Location

This role is based in our Valencia office and operates on a schedule aligned with Eastern Standard Time (EST)  to support collaboration with our North American teams and clients. Candidates should be comfortable working adjusted hours to ensure real-time communication, cross-functional coordination, and seamless service delivery across regions.

Why Pinnacle Fund Services?

At Pinnacle Fund Services, we're committed to providing our employees with a comprehensive benefits package that supports their health, well-being, and professional growth. Here are some of the perks and benefits that set us apart:

• Extended Health Benefits
• Competitive Compensation
• Annual discretionary bonus
• Educational Support
• Work-Life Balance
• Exposure to all aspects of the business

Thank you for your interest in Pinnacle Fund Services. We look forward to meeting you and learning about your next steps in your career.

We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected status. We believe a diverse workplace is essential for driving innovation and achieving success, and we strive to provide equal opportunities for all employees. 

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Job Post Disclaimer 

Pinnacle does not accept resumes from employment placement agencies, head-hunters, or recruiters who do not have a formal contractual arrangement with us. Any unsolicited resume, candidate profile, or other information received from a supplier not approved by Pinnacle will not be considered.  Pinnacle will not pay any referral, placement, or other fee for the supply of such unsolicited resumes or information.