Senior Account Relations Coordinator

americanfidelityยท AFA American Fidelity Assurance Company
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๐ŸŒ Remote๐Ÿ“ Georgia RemoteFull time
Full timeAFA American Fidelity Assurance Company

About this role

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The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups within an assigned territory, with specialized focus on billing and customer service.

The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round, providing solutions that meet customer needs, improving account retention and maintaining business goals.

The SARC offers training and support to both internal and external customers related to administrative processes, tools and services, in order to maximize understanding and utilization by our customers and field staff.

Skills:

  • Excellent customer service skillsย 

  • Advanced analytical skillsย 

  • Advancedย proficiencyย with PC Windows-based software including Microsoft Office applicationsย 

  • Advanced knowledge of specific systems which relate to enrollment, group set up and billing, including OIPA,ย Alegeus, Mainframe, OnBase,ย Afenrollย 

  • Easily adapts to new software technology applicationsย 

  • Strong organizationalย skills withย provenย attention to detailย 

  • Outstanding and proven oral and written communication skillsย 

  • Demonstrated ability to communicate with all levels of leadershipย 

  • Proven ability to multi-taskย 

  • Excellent interpersonal skillsย 

  • Ability to work well in a team environmentย 

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#AFC

Frequently Asked Questions

Is the salary disclosed for the Senior Account Relations Coordinator position at americanfidelity?
The salary for this Senior Account Relations Coordinator role at americanfidelity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Senior Account Relations Coordinator job at americanfidelity remote?
Yes, this Senior Account Relations Coordinator position at americanfidelity is remote, with team members based in Georgia Remote. You can work from home or anywhere in the supported regions.
Is the Senior Account Relations Coordinator role at americanfidelity full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Account Relations Coordinator role in the AFA American Fidelity Assurance Company department at americanfidelity.
Which team or department does the Senior Account Relations Coordinator at americanfidelity belong to?
This Senior Account Relations Coordinator position is part of the AFA American Fidelity Assurance Company department at americanfidelity. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Account Relations Coordinator position at americanfidelity?
Click the "Apply Now" button on this page. You will be redirected to americanfidelity's official application portal hosted on workday where you can submit your application directly.
Senior Account Relations Coordinator
americanfidelity
Apply for this role โ†—

You'll be redirected to americanfidelity's official application page on Workday.