Patient Care Navigator

Harvest Healthcare Solutions is hiring a Patient Care Navigators to collaborate with Care Coordinators, Community Health Workers, Program Directors, and healthcare providers across Santa Cruz county.  

The Patient Care Navigator provides telephonic and field-based care navigation services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This role builds strong relationships with clients to help them stay engaged in medical care. Patient Care Navigators are committed to removing the client’s barriers to better healthcare resources and services within their area.

Harvest Healthcare Solutions offers a supportive environment whose employees work as a team to provide the highest quality of services to seniors.

This position is Part-Time (20 hours per week) and requires community outreach within Santa Cruz county.

Candidates MUST reside within the Santa Cruz county area. 

Qualifications:

• Telephonic and field-based outreach to engage clients in our care management program. Prior work experience within the homelessness, domestic violence, or substance abuse communities as a resource for assistance.
• Ability to establish and maintain personal and professional boundaries while successfully providing supportive services.
• Establishes close relationships with partners and serves as a point of contact for patients
• Provides health education to patients to promote self-management.
• Communicates with Care Team members on a routine basis to support care delivery for patients.
• Identify and connect patients to resources for all clients to overcome barriers to care, such as transportation, housing, food, and other social service resources.
• Schedule and attend primary care physician appointments to review and update care plans with the Care Team.
• Ability to assess for and make appropriate referrals for any identified mental health or psychosocial problems.
• Ability to maintain client case records in a clear and concise manner in database.
• Provide comprehensive health navigation including assistance with:

Physical Requirements:

Physical requirements are those that are present in normal office environment conditions and will involve light to moderate lifting. Duties may involve occasional evening and weekend work.

Job Type: Part-time (20 hours per week)

Pay: $25.00 per hour

Schedule:

• 5-hour shift
• Monday to Thursday

Education:

• Associates or bachelor’s in social or human services preferred

License/Certification:

• Candidates must possess a valid California driver’s license and meet the State’s automobile insurability requirement. Candidates must be able to pass a DOJ criminal background check.

Shift Availability:

Work Location: Virtual / On the Road

Job Type: Part-time

Pay: From $25.00 per hour DOE

Expected hours: 20 per week

Benefits:

• Flexible schedule
• Professional development assistance

Medical Specialty:

• Home Health
• Public Health

Experience:

• Community Outreach: 1 year (Required)

Willingness to travel:

• 25% (Preferred)
• Travel within the Santa Cruz county areas