Claims Service Specialist I

arbellaยท Arbella Service Company, Inc.
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Full timeArbella Service Company, Inc.

About this role

Under close supervision, investigate and dispose of first and third party claims. Settlement authority up to $8,000.00 and expense authority up to $800.00.

Key Responsibilities

  • Timely completion of all case activities, maximizing customer service and minimizing net loss payout.
  • Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing.
  • Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system.
  • Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains an effective reminder system.
  • Negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level.
  • Will keep management informed of activities and problems with in assigned area of responsibility.
  • Pursues subrogation and may arrange for salvage to obtain the maximum recovery.
  • Provides information to all interested parties, including the local agents, by answering routine questions regarding the status of the claim.
  • Maintain claim files and document claim file activities in accordance with established procedures.
  • Will successfully complete all required in-house training
  • Performs other related duties as required or requested.
  • Manage and track all claims referred to Subrogation counsel.
  • Daily navigation and management of E-Subro Hub
  • Prepare well written contentions for arbitration filings when liability and damages are in dispute.

Requirements

  • Success will be measured based on individual results compared to all established department standards in Customer Service, Teamwork, Loss and Expense Management as well as Continuous Improvement.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

Frequently Asked Questions

Is the salary disclosed for the Claims Service Specialist I position at arbella?
The salary for this Claims Service Specialist I role at arbella is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Claims Service Specialist I position at arbella located?
This Claims Service Specialist I role at arbella is based in 101 Edgewater Drive, Suite 160, Wakefield, MA 01880. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Claims Service Specialist I role at arbella full-time or part-time?
This is listed as a Full time position. It is posted as a Claims Service Specialist I role in the Arbella Service Company, Inc. department at arbella.
Which team or department does the Claims Service Specialist I at arbella belong to?
This Claims Service Specialist I position is part of the Arbella Service Company, Inc. department at arbella. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Claims Service Specialist I position at arbella?
Click the "Apply Now" button on this page. You will be redirected to arbella's official application portal hosted on workday where you can submit your application directly.
Claims Service Specialist I
arbella
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You'll be redirected to arbella's official application page on Workday.