Claims Representative
berkley
OTHER
Claims Representative
athene· Athene Annuity and Life Company
About this role
We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.
Purpose:
A Claims Representative at Athene is responsible for researching and processing claims requests while observing contractual and regulatory guidelines. The ideal candidate is dedicated to being highly productive and is able to empathize with customers during difficult times.Accountabilities:
Initiates processing of new claims, investigates and reviews pending claims, and handles outreach via calls and emails to beneficiaries regarding pending claims and outstanding requirements.
Recognizes potential issues with claims and refers questionable claims to Escalation-Team, Team Lead or Manager.
Aids in administering the company's fraud prevention plan to ensure compliance with regulatory and company requirements.
Prepares correspondence to policyholders and agents and takes initiative to determine solutions and efficiencies.
Works with agents, agency personnel, claimants, beneficiaries, physicians, medical institutions, and attorneys to provide claim information.
Qualifications and Experience:
1+ years of work experience required; experience with annuities is strongly preferred.
Ability to navigate multiple computer systems with minimal assistance required
Demonstrated interpersonal skills, including effective verbal and written communications.
Understanding of annuity and financial services regulations preferred.
Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.
Athene is a Military Friendly Employer! Learn more about how we support our Veterans.
Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
Frequently Asked Questions
Is the salary disclosed for the Claims Representative position at athene?
The salary for this Claims Representative role at athene is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Claims Representative position at athene located?
This Claims Representative role at athene is based in West Des Moines, Iowa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Claims Representative role at athene full-time or part-time?
This is listed as a Full time position. It is posted as a Claims Representative role in the Athene Annuity and Life Company department at athene.
Which team or department does the Claims Representative at athene belong to?
This Claims Representative position is part of the Athene Annuity and Life Company department at athene. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Claims Representative position at athene?
Click the "Apply Now" button on this page. You will be redirected to athene's official application portal hosted on workday where you can submit your application directly.
Claims Representative
athene
You'll be redirected to athene's official application page on Workday.