Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville, FL! 

The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams.

How You Will Contribute: 

• Process daily mail, including faxes and e-mail, for assigned accounts

• Answer and process all telephone requests for assigned accounts

• Enter all required data into system to maintain current file data on all assigned accounts

• Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers

• Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations

• Validate coverages and ratings policies, endorsements, audits, cancellations, etc.

• Maintain suspense or follow-up system for correspondence/requests

• Process premium finance agreements as needed

• Prepare billings and/or invoices on a timely basis

• Advise accounting of the appropriate posting of moneys received on assigned accounts

• Assist in the collection of premiums and audits

•  Provide back-up to other Account Managers as assigned

• Maintain expiration records

• Develop and maintain working relationship with the various company marketing representatives and underwriters

• Maintain favorable relationship with clients, producers, and employees

• Develop and maintain strong technical knowledge of commercial lines coverages and rating

• Perform clerical functions including, but not limited to submitting and sending faxes, proofreading and photocopying documents

• Other duties may be assigned.

Licenses and Certifications:

• 4-40 P&C License

Skills & Experience to Be Successful:

• Associate’s or Bachelor’s degree (preferred)

• 2-20 insurance license (preferred)

• Industry software experience (preferred)

• High school diploma

• Proficient with MS Office Suite

• 2 years of service experience in the insurance industry

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.