Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Virginia Beach, VA! 

The Account Manager position serves as the primary service contact for the client. The main purposes of this position are to provide customer service duties for customer accounts and transactions and, when necessary, to work with a service specialist to assign tasks and provide training as requested.

How You Will Contribute: 

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client’s needs, including risk and the identification and resolution of underwriting or policy issues

• Responsible for the day-to-day account management of client accounts, including accounts receivable

• Market renewals, negotiate premiums and coverages

• Compile and create proposals, summaries and additional documents as requested

• Work closely with Producers and Marketing to achieve agreed upon goals for new and renewal business marketing

• Develop and foster quality relationships with clients and teammates

• Review, analyze and resolve policy and coverage-related concerns for clients

• Operate agency operating system and basic programs such as Word and Excel as needed

• Meet requirements for licensing as directed by the branch

• Consistently meet all Brown & Brown established quality control procedures and timelines

Licenses & Certifications:

• Property & Casualty insurance license (if not already held, obtain within 30 days of hire)

Skills & Experience to be Successful:

• Minimum of 3+ year of experience in the insurance industry with a strong emphasis in commercial lines insurance preferred

• Marine Insurance experience (preferred)

• College degree preferred but not required with appropriate work experience

• Proficient with management operating systems that support insurance sales, tracking and service

• Proficient with Microsoft Tools, Outlook, Excel, PowerPoint

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.