Cash Application Specialist

Are you a motivated Accounting professional with strong software skills, seeking to contribute in a high-growth environment? Do you take pride in resolving customer issues and delivering effective solutions? We are a rapidly expanding, woman-owned company that offers a culture of innovation and teamwork. We seek individuals who want to play a vital role in the evolution of our brand and thrive in a fast-paced environment. The perfect candidate brings experience in managing multiple assignments simultaneously and is comfortable with shifting priorities driven by our fast growth. 

Off Duty Management’s Accounting Team works onsite at our Corporate Office located in Katy, Texas. We offer a no-cost solution that helps law enforcement agencies nationwide to manage and execute their off-duty programs and assignments. Our services include 24/7 customer support, handling inbound service requests, scheduling, time and attendance, payroll, and invoicing.

Job Overview: 

The Cash Application Specialist is responsible for efficiently handling the processing and application of payments received from clients. This position is critical for maintaining accurate financial records, ensuring steady cash flow, managing customer accounts receivable, and reconciling complex, high-volume forms of payments, reducing the risk of errors in the general ledger. This is an accounting role focused on Cash Application and AR processes;
It is not a customer service or administrative position.

The Cash Application Specialist reports to the Accounts Receivable Supervisor.

Key Responsibilities:

• Posts lockbox, credit card, ACH, and direct payments to customer accounts accurately and in a timely manner

• Processes recurring credit card payments per company procedures
• Identifies and processes insufficient funds checks according to policy
• Identifies short pays and overpays, notifying the AR team with invoice details and remittance copies
• Researches unapplied payments and collaborates with the AR team to resolve
• Logs all emails, calls, and notes in HubSpot

• Maintains payment records, including filing check copies and posting reports on the shared drive
• Supports the AR team with detailed research on customer/vendor accounts
• Performs general office tasks, including answering the phone, answering emails, filing, etc.
• Performs other duties, tasks, and responsibilities as assigned by management to support organizational goals and objectives

Qualifications & Requirements:
• Highly detail-oriented with a consistent track record of accuracy
• Ability to work efficiently and accurately in a fast-paced environment
• Proficiency in Microsoft Excel and general Microsoft Office applications

• Strong organizational skills and ability to manage multiple tasks
• NetSuite experience is a plus

Experience & Education:
• High school diploma; an Associate’s degree in a related business or accounting field is a plus
• 2-3 years of hands‑on Accounts Receivable experience required (cash application, reconciliations, payment research)

Benefits: 

• Paid Time Off

• Health Insurance

• Dental Insurance

• Vision Insurance

• 401(k)

Job Type: Full-time & On-Site / Monday – Friday: 8 am – 5 pm

Off Duty Management is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

This Organization Participates in E-Verify.