Starting Pay Rate is Based on Experience - Minimum Hourly Rate:

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities: Mentoring of CBAS’s is required and input on their performance reviews may be required.

Summary: The Commercial Banking Senior Administrative Specialist (CBSAS) will work closely and proactively with their Lender(s) and Portfolio Manager (if applicable) on prospects and current credits. In addition, the CBSAS will provide a lead role in supporting their team members. The CBSAS will be the front line ambassador for Centier Bank to business banking clients and will assist them with loan inquiries and transactional needs. The CBSAS will handle a loan request from inception, at time of application, through booking and loan document distribution. The CBSAS should be a specialist in the laws of consumer and commercial lending and Bank policy and procedures.  The CBSAS should be contacting clients regarding basic renewal terms and assisting the lender by calling on his/her 45-days or less delinquencies, as well as have a thorough understanding of the title work, appraisals and surveys.  The CBSAS should also be attending seminars to pass along important information at the Commercial Bank Administrative Staff meetings, as well as attending loan closings at title companies whenever possible.

Essential Duties and Responsibilities:

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, professional manner.

• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.

• Understanding and being able to interpret and present bank products and services is required.

• Master current credit software system for loan submissions. 

• Gather and follow up on loan presentations submitted to a Credit Analyst whether processed inside or outside of the current credit system.

• Review loan requests/approvals for lending authority; bank policy and procedures and laws governing same.

• Assist Lender/Portfolio Manager/CDP in collecting and reviewing data, including but not limited to, title work, judgement and lien searches, appraisals, surveys, flood certifications insurance, entity documents and correspondence.

• Place necessary documentation into the Image Storing System for future use by an Analyst, CDP and the Loan Servicing back department staff.

• Submit/route appropriate credit requests, files and documentation to CDP for loan preparation.

• Provide support and guidance for all complex loan requests including attorney prepared, SWAP, C & I, Leases and all types of SBA loans.

• Review completed documents prior to closing for accuracy and completeness. 

• Prepare documents for closing that are not prepared by CDP including but not limited to Reg B, CIP, Beneficial Ownership, W-9, Other disclosure forms. 

• Coordinate with outside legal counsel on those loans that are prepared by them and review for accuracy and completeness, being able to correspond with attorneys on corrections needed. 

• Coordinate with CDP their review of these documents.  

• Coordinate closing schedules and deliver closing packages to Lender or Title Company.

• Review documents after closing for appropriate signatures, scan required signed documents into the Imaging Storing System, notify the Loan Operations Booking Team of document placement and distribute loan documents to the appropriate areas for processing.

• Prepare the necessary tickets for collection and disbursement of loan proceeds and fees collected/paid.

• Handle non-complex loan closings for lender in his/her absence and when appropriate, attend closing(s) at a title company.

• Prepare and process the appropriate tickets for client requested transactions. 

• Monitor deals in credit software system for compliance with Reg B 30 day decisioning and make sure files are documented for those taking longer.

• Monitor deals for withdrawn/denied/incomplete files, prepare Notice of Action Taken and process file according to procedures.

• Process retail transactions through CSI Passport Teller. (Corporate Centre only) Handle and resolve client problems and complaints in a quick and efficient manner either on own or with the assistance of management

• Assist Lender on calling clients regarding loan delinquencies under 45 days, this is completed on a weekly basis.

• Work closely with lender on loans due to mature and gather any information needed for any loan renewing.

• Request financial information from clients on an on-going basis.

• Take the responsibility to ensure each assigned current credit request loan file is up-to-date and fully documented for each specific loans status in the loan process.

• Review and approve wire transfers making sure all bank guidelines are followed.

• Assist in training new BBAA’s when needed, possibly traveling to their location.

• Assist in any special duties delegated or assigned as necessary due to location or committee memberships held by Loan Officers and/or supervisors.

• Identify and act on opportunities to refer clients to specialists in other departments for bank product, services and electronic delivery channels.

• Maintain a position of trust and responsibility by keeping all customer business confidential.

• Be willing to attend seminars, IBA classes or other educational opportunities to keep aware of current changes in the laws pertaining to commercial lending.

• Engage in personal development activities such as online learning and internal/external training to assist in career growth.

• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area, adhering to the Clean Desk Policy.

• ·Follow the Essentials of Excellence and exhibit the Corporate Values in both external and internal transactions.

Other Duties & Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing. 

• Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Knowledge, Skills and Abilities required for this position:

• This position necessitates the individual to be detail oriented

• Well organized with the ability to multi-task

• Excellent communication and customer service skills

• Individuals should be proactive and not reactive in getting tasks completed and have the ability to rapidly adapt and respond to changes in priorities

• Knowledge of loan scoring software and loan documentation as well as Microsoft Suite are required.

Minimum Qualifications:

• High School Diploma

• 3 to 5 years of commercial lending experience.

• Ability to read and understand governing instruments and/or legal documents.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

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