Team Lead, Software Engineering
clarivate
Full time
Senior Provider Relations Analyst
clarivate· 2099 CPA Global d.o.o.
About this role
We are seeking a Provider Relations Analyst to join our Academia and Government team based in our Center of Excellence in Belgrade. This role involves monitoring and addressing issues related to provider content and analyzing metadata and content gaps to identify and implement necessary corrections. It also includes building relationships with key provider contacts and internal stakeholders to ensure smooth implementation of changes.
About You – experience, education, skills, and accomplishments
- 5 years of relevant experience (with at least 2 years of relevant experience in metadata analysis, content review; publishing background)
- Fluent proficiency of English language
- Bachelor’s degree or equivalent work experience
It would be great if you also have...
- Proficiency in an additional language (German, Franch, Italian, Spain, etc.)
- Proficiency in JIRA, and Salesforce.
- Project management experience
- Data Analytics background
What will you be doing in this role?
- Communicate with key content providers to identify the cause of issues and engage with internal stakeholders and external providers in solutions as necessary and on time.
- Regularly monitor provider submissions to ensure accuracy, correct issues, and identify gaps.
- Analyze system data to identify areas where providers can improve data quality and format.
- Compare data between internal systems to provide instructions on how to resolve issues.
- Identify outreach projects needed based on analysis.
- Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
About the Team
The Provider Relations team is a global team with analyst in India, United States, and Israel
Hours of Work
This is a permanent full-time position. The working hours would be EMEA working hours (9 am to 5 pm).
This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.
#LI-Hybrid
We Offer:
- Holidays: 25 days paid leave per annum
- Private Health Insurance
- Paid Lunch
- Yearly Bonus
- Yearly Merit Plan
- My Learning Platform
- Fit Pass
- Life Insurance
- Accident Insurance
- Company bicycles for rent free of charge
Only shortlisted candidates will be contacted.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Frequently Asked Questions
Is the salary disclosed for the Senior Provider Relations Analyst position at clarivate?
The salary for this Senior Provider Relations Analyst role at clarivate is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Provider Relations Analyst position at clarivate located?
This Senior Provider Relations Analyst role at clarivate is based in R155-Belgrade. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Provider Relations Analyst role at clarivate full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Provider Relations Analyst role in the 2099 CPA Global d.o.o. department at clarivate.
Which team or department does the Senior Provider Relations Analyst at clarivate belong to?
This Senior Provider Relations Analyst position is part of the 2099 CPA Global d.o.o. department at clarivate. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Provider Relations Analyst position at clarivate?
Click the "Apply Now" button on this page. You will be redirected to clarivate's official application portal hosted on workday where you can submit your application directly.
Senior Provider Relations Analyst
clarivate
You'll be redirected to clarivate's official application page on Workday.